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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14437 reviews)

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4.95

Based on 14,437 reviews, last reviewed 8th Jun 2025

314700% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Every helpful, great customer service and advice Very helpful, great customer service and advice Reviewed on: 8th June 2025

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14437)

Changed our lives for the better

They have been friendly, patient and helped us become debt free without any hassle Reviewed on: 8th July 2020

Big Thanks to all

Help and understanding. They can't perform miracles but it seems they do when your up against the wall. They can't make your problems disappear but they help you to deal with them So Very Helpful Thank you Reviewed on: 8th July 2020

Stress Free Debt Management

I've been using this debt management charity for a few years now after losing my job and they are brilliant. They really put your mind at ease and are not critical of you when you chat with them on the phone. Impartial, professional and very respectful just when you need it. Highly recommended if you are having financial problems. Reviewed on: 8th July 2020

Life savers!

After immense turmoil, worry and stress, my situation and my life turned around the day I contacted Stepchange. Very professional, extremely helpful and very knowledgeable. Stepchange helped me to get in control of my financial situation, enabling me to live my life with, less stress and anxiety, yet still reducing my debts and feeling a lot more in control of my situation and my life. Stepchange are always there with their support, reassurance and helpful advice to constantly improve my financial situation. An amazing company with fantastic employees. Life savers! Reviewed on: 8th July 2020

I was very frightened when I relived I would have to retire.

I knew I needed to sort my debts out but StepChange helped me face it and took away my fears Reviewed on: 8th July 2020

Life saving service

I had been struggling financially for quite sometime until I found out about stepchange. They helped me immensely and I can’t thank them enough! Reviewed on: 8th July 2020

Changed my life

I was struggling with debt due to a job loss and unplanned pregnancy and step change literally changed my life and made it so it was affordable for me to live again- not choosing month by month who gets paid and who doesnt. Reviewed on: 8th July 2020

Amazing help

Amazing help got me out of a massive amount of uncertainty and helped me move forward in life. Reviewed on: 8th July 2020

Great stuff

Very reliable, helpful and good intentions for helping people with debt problems, high recommend Reviewed on: 8th July 2020

Step change took a huge weight off my shoulders.

Step change put my mind at ease from the first phone call right up till the plan was put in place. I didn't have to deal with any of the debtors, which was a big relief they sorted everything out for me, many thanks. Reviewed on: 8th July 2020

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