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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14605 reviews)

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4.95

Based on 14,605 reviews, last reviewed 12th Jun 2025

331000% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Help at Hand Excellent advice, always happy to help and if any problems Reviewed on: 12th June 2025

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14605)

Excellent service all round

Cannot praise enough everyone I have dealt with has been most helpful in some cases over and beyond what I would have expected they have certainly got us back on the road to recovery with a sensible affordable plan Reviewed on: 8th July 2020

I was in a lot of debt.

I was in a lot of debt due to circumstances beyond my control and step change is helping me deal with my debts , at an easy re payment Plan . I would recommend step change , to any body who have debt problems. Reviewed on: 8th July 2020

Excellent

Thanks to Stepchange I’m able to sleep at night knowing I’m on the right path. The customer service team are brilliant and friendly. Thanks Reviewed on: 8th July 2020

Supportive & nonjudgmental

Always there, calming me with help & support, throughout my needs Reviewed on: 8th July 2020

Excellent service.

Step Change are the best debt charity ever, highly recomandable. Got in touch over 3 years ago and they never failed to help. Excellent!!! Reviewed on: 8th July 2020

Life changing

I could t recommend StepChange more highly- they we incredibly helpful and have saved me from crippling debt Reviewed on: 8th July 2020

Helped me

Very pleasant friendly and professional Reviewed on: 8th July 2020

Stress free as soon as we started with Step Change

They were helpful, and reassuring. My husband and I stopped arguing so much over money because we both knew the bills were finally being paid and not snowballing. If ever I need assistance I Know I only have to telephone them and the staff will be friendly and sort any issue I have, if they can. Reviewed on: 8th July 2020

Convenient

It’s make me out of stress .very easy way to get back to life . Reviewed on: 8th July 2020

Really Helpful

They are all friendly, helpful, Knowledgeable, emphatetic, very patient and caring. Reviewed on: 8th July 2020

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