Write a review

Go to business site

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14713 reviews)

View other StepChange products

4.95

Based on 14,713 reviews, last reviewed 7th Nov 2025

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are very friendly and take your hand guidi... The staff are very friendly and take your hand guiding you through the legal jargon. Reviewed on: 7th November 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt Management reviews (14713)

Super

Absolutely amazing they handled my case with out judgment and would definitely advise people to speak to them and understand how people can get themselves in to trouble Reviewed on: 8th July 2020

An incredible comfort in very bleak times.

StepChange has been absolutely brilliant over the six years I have had a DMP. Every single person who answered the phone to me was calm and made a real effort to make sure I felt like a valued human being at a time when I felt I had failed. They helped me to get back on track and now I am out of debt. I couldn’t have done it without them and I am so grateful to them all. Reviewed on: 8th July 2020

Headache Free Debt

I would not want to take this on my own. very friendly staff from the start, its not too late to start Reviewed on: 8th July 2020

Help is there when you needed.

Step Change helped me at one the worst times of my life. Thanks to them I am back on track with my financial affairs and I don’t feel in despair anymore. I hope they win, thank you Step Change Reviewed on: 8th July 2020

Life changing

Was in a lot of trouble before i signed up now i can sleep easy again! Thank you Reviewed on: 8th July 2020

Totally trustworthy

Helped me take control and get my debts organised..... The relief was enormous, thank you Reviewed on: 8th July 2020

Step Change brought me back from total despair.

My debts were out of control and unmanageable. Step Change arranged debt repayments with my creditors at an affordable level, with ongoing support and financial reviews. They were always sympathetic to my situation. Reviewed on: 8th July 2020

Step Change changed my life!!!

My family and I are extremely grateful to Step Change for having such a positive impact on our lives. Every single member of staff we have dealt with have upheld the highest standards of professionalism, whilst guiding us through a tough time in our lives. Good luck Step Change and thank you!! Reviewed on: 8th July 2020

Excellent service

I would happily recommend Step Change to anyone struggling with debt. Excellent service. Reviewed on: 8th July 2020

Very helpful .

I don’t know what I would of done, the first call I made to them the guy spent well over an hour going through everything and giving me all my options. I never felt judge once or pushed to live with no money to survive. I only ever felt supportive. Reviewed on: 8th July 2020

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Collection
from High Court Enforcement Group 1.67 from 3 reviews
Debt Collection
from Link Financial 5.00 from 3 reviews
Debt Collection
from Darcey Quigley & Co 1.63 from 2 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub