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StepChange: Debt Management reviews

4.95
Based on 14,463 reviews, last reviewed 8th Jun 2025
317100% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Life saving I’d got myself into a real downward spiral with the state of my finances. I spoke to a couple of people at StepChange initially and they were so lovel... Read more Reviewed on: 8th June 2025
shazbags's avatar
shazbags

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025
Stuart b's avatar
Stuart b

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14463)

Amazing

5
Life changing service. Committed to helping you all the way. Would recommend to anyone. Reviewed on: 8th July 2020

Extremely Helpful

5
Understanding people who don’t treat you as though debt is a stigma! Reviewed on: 8th July 2020

Feel safe to talk

5
I was struggling to make the call for help. My sister did the call. And she was the go between to begin with. Stepchange help me to have the confidence to talk myself. Reviewed on: 8th July 2020

Lighten the load.

5
Things happen in life, you can be derailed financially. You need help, turn to Stepchange for a lasting solution! Reviewed on: 8th July 2020

Help when you need it most...

4
Helped me when I needed it, made paying my debts an achievable goal, very grateful. Reviewed on: 8th July 2020

Life saving service

5
The free service they provide is life changing and enabled my family and I to rebuild our lives and look to the future with hope not despair. Reviewed on: 8th July 2020

Compassionate and efficient

5
Step change are always very helpful and deliver a solution every time Reviewed on: 8th July 2020

GREAT RESPONSE

5
They are very efficient, very knowledgeable and puts you at ease. Reviewed on: 8th July 2020

Excellent advice and Service

5
Brilliant team of people who provide honest and really helpful advice. Reviewed on: 8th July 2020

very likely to advise anyone who is in financial difficulty to contact stepchange

5
the help I received from stepchange relived all my worries about debt problems!And helped me relax more and not worry everytime the phone rang or worrying when the post arrived. Their help is invaluable! Reviewed on: 8th July 2020

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