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StepChange: Debt Management reviews

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4.95
Based on 14,630 reviews, last reviewed 16th Jun 2025
166600% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
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97%
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Latest highest rating:

5

Whole process was easy and took all the stress away... Whole process was easy and took all the stress away from me. Reviewed on: 16th June 2025
Jennifer S's avatar
Jennifer S

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025
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StepChange Debt Management reviews (14630)

They are a shining light at the end of a dark tunnel

5
I cannot thank step change enough , they helped us get on top of our debt, talked us calmly through a solution and helped us so we Will be debt free and now we pay an affordable payment each month. We will be debt free and feel so optimistic about our future. Reviewed on: 8th July 2020
Jo Brown's avatar
Jo Brown

StepChange

5
If it was not for stepchange I do not think I be hear right now. They helps me me like no other company Reviewed on: 8th July 2020
Chris's avatar
Chris

Relief

5
I felt a big sense of relief after speaking to an advisor. Reviewed on: 8th July 2020
kc72's avatar
kc72

Life saving

5
Stepchange literally saved my life when I thought all was lost. Thank you. Reviewed on: 8th July 2020
kev1nha11@me.com's avatar
[email protected]

Relief

5
I have been with this company 2years now and they have been amazing I can sleep at night, nothing to much of a problem . Reviewed on: 8th July 2020
Marilyn's avatar
Marilyn

Very professional people

5
I have been treated very professional Reviewed on: 8th July 2020
S v sherry 's avatar
S v sherry

Excellent service

5
I couldn't see a way out of my debts, which was affecting all aspects of my life, so I got in touch with StepChange. They have saved my life, my financial life. I would definitely recommend it. They provide an excellent service; the agents are polite and helpful. Reviewed on: 8th July 2020
Melethiel I-Thalion's avatar
Melethiel I-Thalion

Brilliant service

5
Couldn't have done it without them Reviewed on: 8th July 2020
Barbara Hibbert's avatar
Barbara Hibbert

Forever Grateful

5
Due to unforeseen redundancy our family finances reduced significantly. With mounting debts and reduced income , I was at an all time low . Step change we’re totally non judgemental and gave me the support I needed . I’m on a DMP and am gradually clearing my debts . I’m forever grateful that Step change supported me at a very dark time in my life . Reviewed on: 8th July 2020
Colette Quinn's avatar
Colette Quinn

Great servive

5
I would recommend anyone to use your services because you’ve helped me with bills Reviewed on: 8th July 2020
Miss Jennifer stewart's avatar
Miss Jennifer stewart

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