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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14615 reviews)

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4.95

Based on 14,615 reviews, last reviewed 13th Jun 2025

331900% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Definitely recommend Excellent customer service and easy to navigate website. Has helped massively with my debt issues Reviewed on: 13th June 2025

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14615)

Compassionate

I was scared to call a debt management company and ask them for help but StepChange made me feel as ease immediately. No judgement, just help and understanding. Reviewed on: 8th July 2020

Took a huge weight off my mind

Working a minimum wage job and bringing up 2 children I had to rely on getting credit to get by. Fast forward a few years and I was in a better paid job, however my debts just seemed never ending. I contacted step change and they were amazing. All my debts are one manageable payment now. Thank you stepchange Reviewed on: 8th July 2020

Review

Step charge is and does everything it says it is. Helpful friendly and understanding, of every clients needs . Reviewed on: 8th July 2020

Gives good advice

In debt and with good advice , managing more better Reviewed on: 8th July 2020

Mr

Step change are the far best advicers I have come to know, they have kept me in touch with every new changes and guided me in every step of the way, they are very helpful and professional with all their support, thank you step change teams Reviewed on: 8th July 2020

Step Change are lifesavers!

Being deep in debt and not knowing what to do is one of the worst feelings in the world. The guys at Step Change are truly amazing, always helpful and not judgemental in the slightest. For the first time I actually believe I can be debt free and it’s because of their support! Reviewed on: 8th July 2020

Excellent services. Fantastic people relation.

I have had excellent advice, guide and support from Step Change and would gladly recommend to all in need of such service and support they provide. Reviewed on: 8th July 2020

Stepchange

I was in real trouble with money and owing to creditors a lot of money when I got in touch with Stepchage they were fantastic and I can't thank them enough if you got trouble with money and creditors to get in touch I can't thank them enough Reviewed on: 8th July 2020

Great service

I’ve had nothing but a positive experience with StepChange. They are the most friendly and helpful people. They have changed my life with their help and I am ever grateful. Reviewed on: 8th July 2020

First class service

Saved my life through the lowest point with debt worries thank you 100% superb customer service Reviewed on: 8th July 2020

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