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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14615 reviews)

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4.95

Based on 14,615 reviews, last reviewed 13th Jun 2025

331900% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Definitely recommend Excellent customer service and easy to navigate website. Has helped massively with my debt issues Reviewed on: 13th June 2025

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14615)

Quick and easy

Very supportive and very efficient,quick and easy application and very helpful,do everything over phone or internet would highly recommend you. Reviewed on: 8th July 2020

Very good company

I think stepchange is one of the best solutions to deal with the debts and that they make you reach your goals to the end. Reviewed on: 8th July 2020

a life saving charity ..literally

I was so stressed out with my debt and step change introduced me to a dmp which saved my life. i am a happy human being now. Reviewed on: 8th July 2020

Couldn't ask for more

It took a lot for me to contact a company like step change but I am so glad I did. My finances are now under control and manageable. They gave excellent customer service and we're so helpful they have made my life so much less stressful and are there at every stage if you require help or have any questions. Thanks to the whole team that are step change Reviewed on: 8th July 2020

I trusted them in helping me to solve my debt problems.

Excellent, they are dealing with my debts proficiently. Reviewed on: 8th July 2020

Awesome

They’ve helped me so much and super understanding and friendly Reviewed on: 8th July 2020

Stepchange saved my financial life

When we were desperate, Stepchange helped us out. Being able to clear our debt on a monthly manageable amount is peace of mind. Thank you, Stepchange. Reviewed on: 8th July 2020

Great service

Been brilliant all round in every aspect. So helpful and understanding. Reviewed on: 8th July 2020

Always genuine and helpful

Have always been very professional and empathetic Reviewed on: 8th July 2020

Brilliant

Very helpful and understanding, they put us on the right track, and helped us all way through this difficult time. We would recommend them to everyone who is facing financial difficulties Reviewed on: 8th July 2020

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