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StepChange: Debt Management reviews

4.95
Based on 14,634 reviews, last reviewed 17th Jun 2025
166800% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
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Latest highest rating:

5

Great company great help I was in a difficult position and found step change, it was easy to join, easy to set up they were a life saver for me . Reviewed on: 17th June 2025
Liz c's avatar
Liz c

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025
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L

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StepChange Debt Management reviews (14634)

First class.

5
I have been with step change since the credit crunch, if it wasn’t for them I don’t know what I would have done. Reviewed on: 8th July 2020

Helping to take away the fear debt causes

4
Step change has a calming, can do attitude to tackling your debt. They are not judgemental, they offer real solutions and stay by your side the whole way. Reviewed on: 8th July 2020

Changed my life!

5
They helped me regain control of my life financially and although things are still not great they have certainly been amazing. Nothing seems to be too much trouble for them! Thank you! Reviewed on: 8th July 2020

Excellent

5
Always there when l need support Reviewed on: 8th July 2020

Great help

5
Always great help And advice and it’s free !! Never had better advice Reviewed on: 8th July 2020

Game Changer

5
Step change helped me manage my debts without judgment and saved me what could quite have been a visit from the baliffs. Reviewed on: 8th July 2020

Professional service

5
Helped me out of an incredible predicament which was very stressful - Stepchange helped take the extreme pressure from my shoulders in dealing with the companies to which I owed considerable monies. THANK YOU Reviewed on: 8th July 2020

They helped me get my life in order

5
Very understanding and helpful went above and beyond for me as I had left a deistic Violent relationship with all the debt and found out I had cancer. I can’t thank them enough for giving me my life back. Reviewed on: 8th July 2020

Uncomfortable to talk to at first, felt embarrassed, but Stepchange helped me so much, non judgmental and very very professional. Slept a lot much better after sorting my money worries.

5
Stepchange changed my life forever, much better with money and as I said before can sleep so much more of a night. Reviewed on: 8th July 2020

Stepchange

5
Great help with setting up debt control budgets that work Reviewed on: 8th July 2020

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