Write a review

Newsletter

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.92 (18672 reviews)

View other StepChange products

4.92

Based on 18,672 reviews, last reviewed 5th Aug 2026

65% increase in 5 star reviews

in the past 90 days

29% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

They helped me a lot took pressure of off me so I no... They helped me a lot took pressure of off me so I now can relax and not have to worry about robbing Peter to pay Paul Reviewed on: 5th August 2026

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026

Read all reviews See your review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (18672)

Review of the StepChange, Debt advice:

Steps to mindful financial management

Step Change provided informative and easily accessible financial management support, at a time when I felt overwhelmed by debt and without any other alternative repayment options. Reviewed on: 9th June 2025

EXTREMELY HELPFUL. EFFICIENT.

ALWAYS HELPFUL. HARDWORKING. TRUSTWORTHY. Reviewed on: 23rd July 2021

Obvious choice

On your side, not in it for lining pockets Reviewed on: 23rd July 2021

Lifesavers!

Stepchange have been a massive help in managing my debts and budgets. They are understanding and sympathetic, never judgemental. They explain everything clearly and concisely and I thank them wholeheartedly for supporting me. Reviewed on: 23rd July 2021

Relief

They were so helpful and left me relieved and more in control of my situation Reviewed on: 23rd July 2021

Peace of mind

Helped me feel more in control of the situation and that I’m not alone. Can finally see the light at the end of the tunnel. Reviewed on: 23rd July 2021

DMP

Always been understanding on your circumstances Reviewed on: 23rd July 2021

Step change changed my life

Very helpful when i was nit sure which direction to take Reviewed on: 23rd July 2021

The friend that has your back

From day one they did not judge but helped us take control, All ways being there when the big boys started bullying. Reviewed on: 23rd July 2021

Very helpful

Been with stepchange for a few years now and they always put us at ease and take the dress out of being in debt Reviewed on: 23rd July 2021

no one judge me

very caring and no one judges you give you lots of advice and sort everything out for you Reviewed on: 23rd July 2021

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Collection
from CCI Credit Management 3.99 from 1 reviews
Debt management
from Creditfix 4.69 from 795 reviews
Debt Management
from DFH Financial Solutions 4.19 from 4 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 4.26 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub