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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14714 reviews)

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4.95

Based on 14,714 reviews, last reviewed 22nd Dec 2025

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Peace of mind I was in a deep problem of my debt and couldn't find a solution especially with war in my country Sudan and family commitments I was struggling until ... Read more Reviewed on: 22nd December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14714)

Thank you

I was very worried my debt could not sleep at night somebody told me about stepchange got in touch have had no worries since you have sorted it all out for me thank you so much Reviewed on: 8th July 2020

Help in time of need

Helps me to get out of debt and I am very greatful for it. Reviewed on: 8th July 2020

Life Savers

Taken the stress and worry away, Never had any issues and always been very helpful Reviewed on: 8th July 2020

A life saver

This was a life saver when i fell in debt. I don't know what I would have done without help Reviewed on: 8th July 2020

Excellent Customer services

The staff are very friendly and helpful no matter what your worries are the make you feel at ease with everything that goes on with your DMP Reviewed on: 8th July 2020

There for me

i have bad anxiety over my debts Reviewed on: 8th July 2020

So happy with the brilliant service I received

They made me feel at ease from day one, every member of staff I have spoken to are so helpful. Well done guys you deserve the award. Reviewed on: 8th July 2020

Excellent advice at all times

Whenever I have spoken to Stepchange they have always provided fair and realistic advice. Reviewed on: 8th July 2020

A company that changes lives

I was in a lot of debt and could see no way out. I wasn’t sleeping, I was definitely depressed and hiding away from my problems. Thankfully, a friend told me about Stepchange and I got in touch with them. They were so nice and nonjudgmental and helped me get control of my finances. Things are so much better, creditors are being paid and I can look forward to a happier future with my son. Reviewed on: 8th July 2020

Great, friendly, helpful and reliable service

We were in a Dreadful mess and after contacting Stepchange , our problems and worries seemed less. Stepchange took control and helped us to make arrangements with our creditors. Reviewed on: 8th July 2020

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