Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14708 reviews)

View other StepChange products

4.95

Based on 14,708 reviews, last reviewed 7th Sep 2025

98% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Supportive staff They were supportive and they took their time and explained everything to me. They gave me the opportunity to decide whether this was the best decisio... Read more Reviewed on: 7th September 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt Management reviews (14708)

Get you back on track

Reassuring throughout the whole process. Very helpful when needed. Useful and factful website. Reviewed on: 8th July 2020

Saved my life

Without stepchange, l became very very depressed , they have helped me get my life back on track l cant thank them enough Reviewed on: 8th July 2020

Quantitive Easers

It is easy to be overwhelmed by what are essentially temporary financial problems but the advisors at StepChange take away the stress and help the debtor see things in perspective again. I KNOW that’s not what ‘quantitive easing’ means but when I was looking for a title for this review the play on words seemed appropriate. I hope that StepChange receives all the praise and recognition that it so richly deserves. Reviewed on: 8th July 2020

Step Change saved my life.

Before I contacted Step Change, I couldn't see a positive way out of my debts. Step Change transformed my life and have been brilliant with me every step of the way. There is no doubt that Step Change saved my life and I will be eternally grateful to all at Step Change. I am paying back every penny to my creditors on an affordable DMP which still allows me to live a life. Reviewed on: 8th July 2020

Great service

Brilliant customer service Good online service Makes you feel confident that they are looking after your best interests all the time Reviewed on: 8th July 2020

Saved my sanity

Thanks to stapchange i finally feel back in control of not just my finances but also my life, excellent seamless service from the get go Reviewed on: 8th July 2020

Very helpful and sympathetic at the same time

Very easy to talk to and discuss issues Reviewed on: 8th July 2020

Great Help

Step changed helped me when i was in a situation where i found myself struggling and didn’t see a way to help myself. They have been a great support and informative of every step. Its been a good help. Reviewed on: 8th July 2020

Just reach out

When I thought there was no way out of my debt problems a fantastic non judgemental team came up with a plan and now I know I can pay everyone back and can now budget and live within my means Reviewed on: 8th July 2020

Really very peaceful now

I am really very thankful for the support of step change. Thanks all step change Team. James Joseph and shiny George Reviewed on: 8th July 2020

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Collection
from Advanced Collection Systems 1.00 from 5 reviews
Advice service
from Debt Free Advice 5.00 from 5 reviews
Debt Management
from Creditfix 4.74 from 794 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub