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StepChange: Debt advice reviews

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4.95
Based on 16,024 reviews, last reviewed 7th May 2026
63000% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Supportive at a difficult time Eased my mind at a time I was low, struggling and didn't know what to do. Caring, sympathetic and kind when I started and needed and now I'm settled ... Read more Reviewed on: 7th May 2026
Louisa's avatar
Louisa

Latest lowest rating:

1

Double redundancy Joined stepchange after being made redundant, then ha to rejoin after Covid because I was made redundant again. Always a great help - even when I app... Read more Reviewed on: 6th May 2026
Andrew's avatar
Andrew
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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

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StepChange Debt advice reviews (16024)

Understanding

5
They saved my life, literally. Explained everything in simple terms. Very approachable and was at ease asking questions Reviewed on: 9th July 2020
Clare's avatar
Clare

Life savers

5
I didn't know which other corner I could turn to after my debts spiraled out of control but stepchange has been such a great help to me in getting my life back on track Reviewed on: 9th July 2020
Dalveer Bahra's avatar
Dalveer Bahra

Saved me so much stress and anxiety

5
These guys deliver such a fantastic service. Are always so helpful when you need to call. They offer fantastic advice and help. And have helped me get through my financial worries. Only a little under a year and I will be dept free. Can’t recommend this service enough. Reviewed on: 9th July 2020
Lee's avatar
Lee

Very, Very helpful and the people are willing to go the extra mile for you.

5
A great weight was lifted from my shoulders, cannot do enough to give you peace of mind. Reviewed on: 9th July 2020
roger.overd@outlook.com's avatar
[email protected]

Excellent

5
Trust worthy and love there service,helpful Reviewed on: 9th July 2020
dee's avatar
dee

Life Savers

5
Having had a life changing experience my financial situation was not sustainable. Having help from Step Change put me firmly back on the right track. Reviewed on: 9th July 2020
Ian Tollan's avatar
Ian Tollan

Been a life saver

5
Without Step Change I would have been bankrupt by now. Thank you for your professional service. Reviewed on: 9th July 2020
Richard Corbett's avatar
Richard Corbett

Definitley

5
Very helpful.stopoed interest on my debts,contacted all debtors. Reviewed on: 9th July 2020
Pauline Lough's avatar
Pauline Lough

Helping me out in difficult times

5
Helping me out with all my probelms Reviewed on: 9th July 2020
Alan jones's avatar
Alan jones

Brilliant stress reduction

5
Life is already strsssful and with debts on top can be so overwhelming. Stepchange provided such guidance and assistance i wouldn't have coped without them. Reviewed on: 9th July 2020
philippa's avatar
philippa

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