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StepChange: Debt advice reviews

View other StepChange products
4.95
Based on 15,994 reviews, last reviewed 7th May 2026
61700% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Stepchange been amazing I've had a few issues and th... Stepchange been amazing I've had a few issues and they have helped me so much and took away the stress and anxiety Reviewed on: 7th May 2026
Amanda M's avatar
Amanda M

Latest lowest rating:

1

Double redundancy Joined stepchange after being made redundant, then ha to rejoin after Covid because I was made redundant again. Always a great help - even when I app... Read more Reviewed on: 6th May 2026
Andrew's avatar
Andrew
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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

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StepChange Debt advice reviews (15994)

Debt management

5
Step change provided us with an affordable way to manage our debt we got into after my wife became disabled and could no longer work. Annual review helps us to make changes to our plan. Would recommend this service to anyone worried about debt Reviewed on: 9th July 2020
Richard's avatar
Richard

Nobody does it better

5
I have always found Step change to be very professional & knowledgeable & have always given me good sound advice. 10/10 Reviewed on: 9th July 2020
Chris Hill-Sinclair's avatar
Chris Hill-Sinclair

Peace of mind.

5
I cannot thank Step Change enough for their help in my time of great need with my debt after being swindled out of money from my bank account. Thank you a thousand times. Reviewed on: 9th July 2020
Anne Shaw's avatar
Anne Shaw

Changed my life

5
I was really worried about how I was going to pay my bills until I spoke to stepchange and now 4 years later I’ve nearly paid everything off and I’m also managing to save as well. Amazing! Reviewed on: 9th July 2020
Fiona 's avatar
Fiona

Hope and Dignity

4
StepChange helped me to start a new life, a life full of hope and dignity Reviewed on: 9th July 2020
Parviz's avatar
Parviz

Brilliant

5
Got into dept trying to live on aa low income, keeping a roof over my head. I do have fits in my sleep now and again didn't want them to start. And I've been made Redundant due to Covid-19. Reviewed on: 9th July 2020
Jill hordle's avatar
Jill hordle

Extremly helpful

4
Has made paying of my debts so much easier Reviewed on: 9th July 2020
Mathew Barker's avatar
Mathew Barker

When the hwole world seemed black

5
Stepchange helped me out of a dark place, starting with my debts. They fashioned a debt repayment plan for me. Reviewed on: 9th July 2020
James's avatar
James

Very helpful and understanding

5
Very informative and accommodating Reviewed on: 9th July 2020
Olajumoke coker's avatar
Olajumoke coker

Excellent service 10

5
They were extremely patient and understanding don’t know how I would have managed my situation without there help Reviewed on: 9th July 2020
Elizabeth Baillie 's avatar
Elizabeth Baillie

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