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StepChange: Debt advice reviews

View other StepChange products
4.95
Based on 15,588 reviews, last reviewed 6th May 2026
28133% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Let StepChange help you manage your debt. I was terribly worried about debts mounting up and couldn’t see a way forward. StepChange helped me by working with my creditors and coming up with a ... Read more Reviewed on: 6th May 2026
Ann Evans's avatar
Ann Evans

Latest lowest rating:

1

StepChange helped me to sort my finances and life ou... StepChange helped me to sort my finances and life out without judgement. I can now sleep at night without worry and I’m not afraid to open my post any... Read more Reviewed on: 6th May 2026
Jane Ocain's avatar
Jane Ocain
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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

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StepChange Debt advice reviews (15588)

Life changing

5
Very helpfull and non judgemental, helped me get through a difficult period in life. Reviewed on: 8th July 2020
Squirrel2027's avatar
Squirrel2027

Reccomend

5
Very helpful with friendly staff , who put you at ease Reviewed on: 8th July 2020
Andrew McLeish's avatar
Andrew McLeish

Great service,

5
Definitely recommend this company ! Reviewed on: 8th July 2020
lawtondonna@googlemail.com 's avatar
[email protected]

9

5
I am so happy I found out about your company and they are good on the phone when I need to call them thanks Reviewed on: 8th July 2020
Sakvinder kaur 's avatar
Sakvinder kaur

Unbelievable service

5
Really poliye and respectful team Reviewed on: 8th July 2020
Lublara Singh sond 's avatar
Lublara Singh sond

Brilliant, got me out of a mess

5
Sorted everything with a phone call. Have just completed my payment plan. Have already recommended to other people Reviewed on: 8th July 2020
Petra Allen's avatar
Petra Allen

Helping hand for all

5
My saviors, not judging me, friendly advice and always on hand Reviewed on: 8th July 2020
Sharon Mitchell's avatar
Sharon Mitchell

So helpful

5
They made me feel comfortable in talking about my debt and was very helpful! It was a huge weight lifted off my shoulders Reviewed on: 8th July 2020
Claire's avatar
Claire

Extremely helpful advice.

5
Never having been in financial trouble before it was comforting to be able to speak with sympathetic and knowledgeable staff who helped me set up debt management plan. Very helpful service. Reviewed on: 8th July 2020
Ian Thompson's avatar
Ian Thompson

Best Advice Ever

5
Step Change helped me and continues to. They are amazing, and they aren't in it for your money either. They don't want to Compound the problem but help solve it. Reviewed on: 8th July 2020
Rain's avatar
Rain

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