Smart Money People Logo
Go to business site
Share this page
Link copied

StepChange: Debt advice reviews

View other StepChange products
4.95
Based on 15,856 reviews, last reviewed 6th May 2026
36733% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Step change took all of the daily worry and stress o... Step change took all of the daily worry and stress out of my life. They were easy to talk to as they weren't judgemental. If you are having issues wit... Read more Reviewed on: 6th May 2026
Ian Myatt's avatar
Ian Myatt

Latest lowest rating:

1

Double redundancy Joined stepchange after being made redundant, then ha to rejoin after Covid because I was made redundant again. Always a great help - even when I app... Read more Reviewed on: 6th May 2026
Andrew's avatar
Andrew
Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

StepChange Debt advice reviews (15856)

Step change literally saved myself

5
Everyone was so nice at stepchange. I 20 when I stupidly got myself into money issue, I felt like I couldn’t find a way out of my problems. I called stepchange and they made me feel normal and helped me with everything. Now 2 years on, I’m about to be debt free and I wouldn’t have done it without them. Reviewed on: 8th July 2020
Josh rawse's avatar
Josh rawse

Fantastic company

5
Great service great staff highly recommend Reviewed on: 8th July 2020
Julie577@yahoo.com's avatar
[email protected]

Step change is amazing

5
Step change have changed my life I was in a very dark place until I made the phone call thank you step change you turned on the light and helped me out of the black hole . Reviewed on: 8th July 2020
Steve 's avatar
Steve

Mrs T

5
I felt so low and couldn’t see away outfit my financial difficulties. My first call was so reassurance I felt like some was listen to me and was able to help us see the light at the end of the tunnel. Every time I call they are very helpful Reviewed on: 8th July 2020
Mrs T 's avatar
Mrs T

Excellent support and service

5
From the initial phone call to discuss our debt concerns to setting up a DMP the staff at StepChange have been understanding, non judgemental and encouraging in supporting us to get a grIp on our debts and make positive life style changes to Ensure we keep on top of our payments. From being in despair to debt free in the next 18 months they have changed our lives. Reviewed on: 8th July 2020
Dave's avatar
Dave

really glad I phoned

5
I was worried about my debts and was really struggling stepchanged arranged a way for me to pay my debts back at an affordable rate and dealt with my creditors on my behalf.really glad I phoned them it's been an incredible help and if I encounter a problem all I have to do is call and they try their very best to help sort it out Reviewed on: 8th July 2020
jamie's avatar
jamie

Amazing service

5
Really helpful staff I was so stressed out about my money problems! Feel a bit better now! Thanks Reviewed on: 8th July 2020
Daina's avatar
Daina

Piece of Mind

5
Since being with Step Change, it has given me the piece of mind and space to go on with life without being hassled by external companies. Reviewed on: 8th July 2020
Neil Alcroft's avatar
Neil Alcroft

Dark moments

5
One day I was in a real bad situation, I felt the World was coming down on me.... One phone call and 99.9% of my problem where swept away Reviewed on: 8th July 2020
Claudio Trigila's avatar
Claudio Trigila

££21,000 pound later and I am finally debt free thanks to StepChange

5
StepChange have supported me over the last 10 years, I was £21,000 in debt through credit and store cards, StepChange helped me from the beginning with liaising with my creditors and agreeing an achievable Debt repayment plan and helping with stopping any further interest being applied, now 10 years later I have a couple more payments and I will be completely debt free, thank you very much StepChange. Reviewed on: 8th July 2020
Vicki's avatar
Vicki

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill