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StepChange: Debt advice reviews

View other StepChange products
4.95
Based on 15,686 reviews, last reviewed 6th May 2026
31400% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I definitely had a huge weight lifted from my life w... I definitely had a huge weight lifted from my life when deciding to contact Stepchange. Reviewed on: 6th May 2026
Lesley W's avatar
Lesley W

Latest lowest rating:

1

StepChange helped me to sort my finances and life ou... StepChange helped me to sort my finances and life out without judgement. I can now sleep at night without worry and I’m not afraid to open my post any... Read more Reviewed on: 6th May 2026
Jane Ocain's avatar
Jane Ocain
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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
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StepChange Debt advice reviews (15686)

Helpfull

5
Very happy to be costumer. StepChange helps me a lot. Reviewed on: 8th July 2020
Audrius's avatar
Audrius

Wonderful Support

5
They made the whole process so easy. They made what was a very unhappy situation bearable. They had useful tips and information which I found invaluable. I can't praise them highly enough Reviewed on: 8th July 2020
Julie Porter's avatar
Julie Porter

Amazing support and advice

5
Stepchange have been awesome from Day 1 providing support and advice when needed. Reviewed on: 8th July 2020
Faisal's avatar
Faisal

Life saving help!

5
Genuinely a pleasure to speak to them - every time I’ve called they’ve been non-judgemental, helpful, sincere and understanding. The year they’ve spent helping me has changed my life in simple terms. I cannot thank them as an organisation enough! Reviewed on: 8th July 2020
C McQuitty 's avatar
C McQuitty

Literally saved my life!

5
I was struggling so much with my life. Step Change are humans and you can tell that in the way they deal with your situation. they have been amazing from start to finish! Reviewed on: 8th July 2020
Burt Cannonball Run's avatar
Burt Cannonball Run

DMP

4
Cannot fault Stepchange thanks too them my financial worries is looking so much better and the staff are so helpful thank you so much Reviewed on: 8th July 2020
Andy's avatar
Andy

Brilliant and fantastic

5
Step change completely change my life, I never thought I would get outta the mess I was In, if it wasn’t for step change I don’t know where I would be right now, I have more control and more peace of mind step change has dealt with my problems and my situation. Reviewed on: 8th July 2020
Corrina's avatar
Corrina

Amazing...

5
Absolutely 1st class support. Friendly understanding .. Reviewed on: 8th July 2020
Caz's avatar
Caz

Excellent

5
I felt that everyone whom I spoke with took time to deal with all my issues in a friendly efficient manner I felt I was at the heart of everything that you stand for I was choked up with emotion when everything was finally put in place Thank You Stepchange Reviewed on: 8th July 2020
Baz's avatar
Baz

Very understanding & helpful

5
Was in a slot of debt & really feeling suicidal & spoke to stao change & they helped & explained about my debt & really thankful Reviewed on: 8th July 2020
Marc's avatar
Marc

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