Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

StepChange: Debt advice reviews

View other StepChange products
4.92
Based on 18,674 reviews, last reviewed 11th Aug 2026
3% decrease in 5 star reviews
in the past 90 days
22% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Step Change hugely help me Step Change team help me hugely with my financial problem.A huge thank you to all of you . Reviewed on: 11th August 2026
Maria Ayong's avatar
Maria Ayong

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026
Co's avatar
Co
Read all reviews See your review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

StepChange Debt advice reviews (18674)

Review of the StepChange, Debt advice:

Steps to mindful financial management

4
Step Change provided informative and easily accessible financial management support, at a time when I felt overwhelmed by debt and without any other alternative repayment options. Reviewed on: 9th June 2025
V Grant's avatar
V Grant

Saved my life from ruin

5
Made my spiralling debt manageable and I’m now 3 years into a 5 year plan to rid me of my debt. Can’t thank them enough for getting my life back on track Reviewed on: 22nd July 2021
Benjamin Charlesworth's avatar
Benjamin Charlesworth

Peace of mind

5
Since getting in touch with Stepchange I am able to have a good nights sleep because I know that my debts are being paid Reviewed on: 22nd July 2021
Relieved's avatar
Relieved

Best help ever.

5
From day one when I contacted StepChange they have been so supportive , understanding and explained how they could help me get control of my debts . They are very easy to contact which gives me complete peace of mind . I cannot explain how different I feel with my life now , I wasn’t sleeping and just spent every day worrying . Thank you StepChange Reviewed on: 22nd July 2021
Gill's avatar
Gill

Highly recommend

5
Very helpful, highly recommended Reviewed on: 22nd July 2021
Vilma Sirmulyte's avatar
Vilma Sirmulyte

Peace of mind

5
Do not make you feel like a failure Reviewed on: 22nd July 2021
Caroline's avatar
Caroline

Lifesavers

5
Absolutely amazing without them I would be lost. They should run the country Reviewed on: 22nd July 2021
zaka c's avatar
zaka c

Saved my life

5
Their structure and guidance helped me see a pathway out of desperation Reviewed on: 22nd July 2021
JP's avatar
JP

Amazing Company

5
I did not know what to do until I found Step Change. Great service, really making a difference to people’s lives. Reviewed on: 22nd July 2021
Dave Gorman's avatar
Dave Gorman

Understanding with care.

5
Major debt after various redundancies and they just took my load away with a solution to repaying our debt. Absolute lifeline Reviewed on: 22nd July 2021
Kevin Patten's avatar
Kevin Patten

Outstanding

5
Always helpful and more importantly reassuring when you need them. Always end up happier for speaking with them Reviewed on: 22nd July 2021
Kelly Mynott's avatar
Kelly Mynott

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from StepChange?

  • Mortgage Broker

    from StepChange 4.26 from 6 reviews
    StepChange
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill