Write a review

Newsletter

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.92 (18682 reviews)

View other StepChange products

4.92

Based on 18,682 reviews, last reviewed 23rd Sep 2026

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful and very informative Very helpful and very informative Reviewed on: 23rd September 2026

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026

Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best financial support provider 2026

Awarded to the financial support provider rated highest in customer reviews.
Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (18682)

So quick and easy

step change are just a phone call away at anytime they don’t judge and are there when there is no one else to turn to. They are the best!!!! Reviewed on: 22nd July 2021

Excellent support in difficult times

Very supportive service when I needed it most. Staff always non judgemental and helpful. Would not have been able to pull through and manage my debt crisis without them. Reviewed on: 22nd July 2021

Dmp

Stepchange have been very helpful and understanding with my circumstances and have helped to put things into place. Thanksgiving stepchainge Reviewed on: 22nd July 2021

Just relief

Everything on line with one phone call and the relief is unimaginable Reviewed on: 22nd July 2021

empowerment

Excellent support and reassurance from Step change, giving one the confidence to take control of finances Reviewed on: 22nd July 2021

Excellent company

Helped me so much with all my finance stuff Reviewed on: 22nd July 2021

Excellent service and support

Happy to be on board with Step change make my life stress free... Reviewed on: 22nd July 2021

Very helpful and always there to advice you

I find them easy to talk to and they help you. If you run into trouble they make sure you can afford your repayments Reviewed on: 22nd July 2021

Distressing The Stress

Helping me through so many difficult and challenging times in my life and providing a light in my dark thought of my life Reviewed on: 22nd July 2021

Life savers

Really helped us out of a difficult situation Reviewed on: 22nd July 2021

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Management
from DFH Financial Solutions 4.18 from 4 reviews
Debt management
from Creditfix 4.69 from 795 reviews
Debt solutions
from Back2Credit 4.87 from 2141 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 4.26 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub