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StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.92 (18664 reviews)

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4.92

Based on 18,664 reviews, last reviewed 15th Jul 2026

126100% increase in 5 star reviews

in the past 90 days

1600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Just do it with StepChange StepChange has been helping me bounce back from all my debt obligations. They have given me support, advice ans a lot of encouragement. Reviewed on: 15th July 2026

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026

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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (18664)

Review of the StepChange, Debt advice:

A friend told me about step change I was so worried...

A friend told me about step change I was so worried about my dept paying out more than I could I wouldn't no what I would of done without there help its Excellent service allows me to carry on without that worry . Reviewed on: 27th May 2025

Really understanding people and no judgement whatsoever

I was confused and upset owing money and entering the arena of second time round cancer yet again. These guys made me relax and look at things in a bigger perspective. I know I can speak to someone when the situation changes. Reviewed on: 17th June 2021

Best company

From the first day I contact them my life became with less worries Reviewed on: 17th June 2021

They changed my life

Couldn’t have worked towards clearing my debt without StepChange Reviewed on: 17th June 2021

A Weight off my Mind

Stepchange ended my worrying and sleepless nights. Reviewed on: 17th June 2021

Absolutely saved my sanity

Without the support of Stepchange I don't know how I would have survived Reviewed on: 17th June 2021

They saved my life

Can’t thank enough this people for the help with my problems.I was depressed and devastated after splitting up with my partner. I was overwhelmed with the debts problem and they save me. Reviewed on: 17th June 2021

Step change is the best.

Since I have been with step change I had ultimate peace of mind. Thank you and I am so grateful for your outstanding support. Reviewed on: 17th June 2021

Life changing

They are with you every step of the way Reviewed on: 17th June 2021

Excellent

Very helpful and understanding not judgmental at all deal with creditors easily and without fuss Reviewed on: 17th June 2021

Best thing I ever did.

An absolute life changer the day I contacted StepChange. Helpful, friendly and totally put you at ease. Reviewed on: 17th June 2021

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