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StepChange: Debt advice reviews

View other StepChange products
4.92
Based on 18,682 reviews, last reviewed 23rd Sep 2026
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful and very informative Very helpful and very informative Reviewed on: 23rd September 2026
EddieG's avatar
EddieG

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026
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Co
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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
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StepChange Debt advice reviews (18682)

I was embarrassed to admit debt

5
I was embarrassed to admit debt, but stepchange helped put me at ease and sort my finances i am almost debt free now. excellent cannot recommend enough Reviewed on: 27th May 2026
Jackie's avatar
Jackie

Amazing costumer service

5
Amazing costumer service, always helpful to find the best way for you Reviewed on: 27th May 2026
Catia G's avatar
Catia G

Excellent service ..

5
Excellent service I got the help to bring a new living life free from Debt Reviewed on: 27th May 2026
kenny mayo's avatar
kenny mayo

Stepchange takes the mental and emotional burden off...

5
Stepchange takes the mental and emotional burden off managing your debt. it can be stressful and draining porcess, but they handle all of it for you and always take your mental well being into account. Reviewed on: 27th May 2026
Dee's avatar
Dee

My debt solutions

5
Found it very easy to set up and get updates Reviewed on: 27th May 2026
Jane's avatar
Jane

Very helpful when ever I've need advice or help

5
Very helpful when ever I've need advice or help Reviewed on: 27th May 2026
Steven's avatar
Steven

Easy to talk to people very friendly and no judgment...

5
Easy to talk to people very friendly and no judgment Reviewed on: 27th May 2026
Sharon j's avatar
Sharon j

Awesome advisors

5
I was in such a situation that I need someone to guide and show me the way out. stepchange team supported me at every single step and gave me best possible advice Reviewed on: 27th May 2026
Does n's avatar
Does n

Help and advise

5
Really helpful when advice was needed Reviewed on: 27th May 2026
geraldine p's avatar
geraldine p

My life feels a little bit more manageable now

5
My life feels a little bit more manageable now Reviewed on: 27th May 2026
SJ's avatar
SJ

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