Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

StepChange: Debt advice reviews

View other StepChange products
4.92
Based on 18,682 reviews, last reviewed 23rd Sep 2026
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful and very informative Very helpful and very informative Reviewed on: 23rd September 2026
EddieG's avatar
EddieG

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026
Co's avatar
Co
Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

StepChange Debt advice reviews (18682)

It has really helped me immensely to get myself into...

5
It has really helped me immensely to get myself into a much better position financially and to control my spending and manage my money. Can’t recommend highly enough Reviewed on: 15th May 2026
Steve P's avatar
Steve P

Help with debt.

5
Helped to sort out my debt so I could pay an affordable monthly payment. Stress goes down. No longer struggling on my own. Reviewed on: 15th May 2026
Joan's avatar
Joan

A life line

5
A life line when I thought there was no other options. Reviewed on: 15th May 2026
James S's avatar
James S

Great understanding advisors who listen to personal...

5
Great understanding advisors who listen to personal challenges and consolidated my debt into manageable monthly payments Reviewed on: 15th May 2026
Sally's avatar
Sally

Super way to sort your problems .

5
Super way to sort your problems . Surprisingly easy. Reviewed on: 15th May 2026
garry g's avatar
garry g

Very helpful, practical advice.

5
They are very kind, non-judgemental and helpful. Reviewed on: 15th May 2026
Marilyn S's avatar
Marilyn S

Very good at explaining the process in simple terms...

5
Very good at explaining the process in simple terms and great customer support Reviewed on: 15th May 2026
Peter B's avatar
Peter B

Stepchange deal with my creditors because I don't ha...

5
Stepchange deal with my creditors because I don't have to. I pay an amount of my debt which I can afford on a monthly basis. Reviewed on: 15th May 2026
Narendra Vaghela's avatar
Narendra Vaghela

I was in a deep hole and once I started to set up my...

5
I was in a deep hole and once I started to set up my account with them a could feel a little pressure being lifted off my shoulders Reviewed on: 14th May 2026
Michael D's avatar
Michael D

Step ahead of the rest.

5
I have been with Stepchange now for some years and the whole experience has been excellent. I was in a very difficult situation yet just one call with a very friendly and helpful lady pointed me in the right direction and things became more orderly immediately. As time went on I occasionally needed more advice and this was always given in the usual and professional way I had become used to. Excellence and then some. Reviewed on: 14th May 2026
Terry Blake's avatar
Terry Blake

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill