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StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.95 (14715 reviews)

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4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

StepChange Debt advice reviews (14715)

Review of the StepChange, Debt advice:

A friend told me about step change I was so worried...

A friend told me about step change I was so worried about my dept paying out more than I could I wouldn't no what I would of done without there help its Excellent service allows me to carry on without that worry . Reviewed on: 27th May 2025

Excellent service.

Excellent service sorted all my club out with peace of mind with her to recommend this company five stars Reviewed on: 23rd May 2025

Amazing customer service , very helpfull , really ea...

Amazing customer service , very helpfull , really easy simple service , they help take the stress away and get you back on track and feel like your back in control . Reviewed on: 23rd May 2025

Excellent service

Excellent service, thought the world was against me till I talked to Step Change Reviewed on: 23rd May 2025

Simple and helpful advice

Simple and helpful advice led to a dmp that suits me. Reviewed on: 23rd May 2025

Exceptional company ..

Stepchange has helped me immensely and taken a great worry from my mind. Excellent staff who have helped me throughout. Reviewed on: 23rd May 2025

Very nice people put me at ease amd friendly quick t...

Very nice people put me at ease amd friendly quick to sort Reviewed on: 23rd May 2025

I’m not thinking about how to make payment to whom i...

I’m not thinking about how to make payment to whom i own. Reviewed on: 23rd May 2025

I was so worried when I had to take advice.

I was so worried when I had to take advice. I had got into debt by helping someone I loved very much, and it just kept on growing. Contacting Stepchange helped me to get my life back to manageable Reviewed on: 23rd May 2025

I couldn’t survive without their support.

I couldn’t survive without their support.Always helped me with my difficulties. Reviewed on: 23rd May 2025

Things were really tough for me and they took the st...

Things were really tough for me and they took the stress and strain out of my situation Reviewed on: 23rd May 2025

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