Write a review

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.95 (14715 reviews)

View other StepChange products

4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews See your review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

StepChange Debt advice reviews (14715)

Review of the StepChange, Debt advice:

A friend told me about step change I was so worried...

A friend told me about step change I was so worried about my dept paying out more than I could I wouldn't no what I would of done without there help its Excellent service allows me to carry on without that worry . Reviewed on: 27th May 2025

Stepchange is a must

Was left in a lot of debt after a divorce. Stepchange were so understanding and helpful. Nothing was too much trouble and I was always kept uodated Reviewed on: 23rd May 2025

Saviours of the people

They are great, absolutely helpful without judging. When life got really tough, they were there to help me get through Reviewed on: 23rd May 2025

Step into Stepchange

I had dealings with Stepchange for a number of years. I've only had pleasant dealings with them. I don't know how I would cope otherwise. The whole process of working with them was painless. I would recommend them to anyone suffering from financial woes. Reviewed on: 23rd May 2025

Caring and understanding.

Caring and understanding. They are genuinely on your side, which is just what you need when financially, you are at your lowest ebb. Wonderful people, a wonderful company. Reviewed on: 23rd May 2025

Allowed me to see the wood for the trees

StepChange allowed me to see the wood for the trees with the mess I had gotten myself into. They dealt with my creditors and took away the worry. Reviewed on: 23rd May 2025

Helpful in calming

Always a good response to questions. Allowed us to go from drowning, to being able to be more relaxed and confident we can meet current and future challenges Reviewed on: 23rd May 2025

Lifesavers

I went from nearly drowning in debt after my divorce, I reached out to Stepchange and they completely turned my life around. I can't thank them enough. Reviewed on: 23rd May 2025

I was very worried about my debt and thought i had n...

I was very worried about my debt and thought i had no way out. Stepchange changed all that for me. Reviewed on: 23rd May 2025

Friendly, knowledgeable and non judgemental.

Friendly, knowledgeable and non judgemental. Reviewed on: 23rd May 2025

Absolutely brilliant I no longer stress about making...

Absolutely brilliant I no longer stress about making payments Reviewed on: 23rd May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt solutions (discontinued)
from Freeze Debt (inactive company) 5.00 from 2 reviews
Debt solutions
from Back2Credit 4.92 from 1856 reviews
Debt Collection
from Advanced Collection Systems 1.00 from 5 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub