Smart Money People Logo

StepChange: Debt Management reviews

4.96
Based on 11,166 reviews, last reviewed 13th Feb 2025
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Much easier and more helpful than expected. Much easier and more helpful than expected. A big relief. Reviewed on: 13th February 2025
Tobias P's avatar
Tobias P

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024
Murdo G's avatar
Murdo G

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11166)

Review of the StepChange, Debt Management:

Retaking control

5
You've come to the end of your tether, swamped by red letters and final notices. So phone StepChange - one of the best half hours of your life. They sort out what you spend on what, what you owe, what you can afford to pay back after allowances are made for the amount you need to live on. Then they sort out the repayments (through them) and companies listen to them whereas they wouldn't listen to you, because they have standing. And the best bit (apart from the relief of finally doing something positive about things) is that they're a charity and won't charge you a penny. Reviewed on: 23rd April 2017

Changed my life around

5
Made me feel so much better about.my situation, improving my mental health. Didn't know which way to turn and was getting deeper and deeper into debt because of the interest. Stepchange made it so easy and not embarrassing at all to sort out a debt repayment plan. They are also always there to help if needed. Fantastic, understanding staff. Reviewed on: 16th May 2024

Great provider

5
Very easy to negotiate a solution to my problems. Reviewed on: 16th May 2024

Less stressful

5
Stepchange had made me handle my debts much more eaiser. They also helped with dealing with my finances. There is still a lot to do but they are helping me work things out which is always easier when someone helps. Reviewed on: 16th May 2024

Very helpful

5
Stepchange are helping me with my DMP and I have found the process easy and stress free Reviewed on: 16th May 2024

Very helpful, I was in critical situation, still am,...

5
Very helpful, I was in critical situation, still am, Very helpful Reviewed on: 16th May 2024

Debt Management

5
They have been excellent in helping me sort my financial situation out Reviewed on: 16th May 2024

Thank you

5
Really helped me get debt under control. They took the stress and worry away Reviewed on: 16th May 2024

Straight Forward, Positive Solutions.

5
Straight forward, clear and concise resulting in the most positive and helpful solution(s), tailored towards each individual and their circumstances. Reviewed on: 16th May 2024

No problems, very friendly people.

5
No problems, very friendly people. Reviewed on: 16th May 2024

Absolutely fantastic people really helped me out and...

5
Absolutely fantastic people really helped me out and made it so easy to make 1 affordable payment a month Reviewed on: 16th May 2024

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products