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StepChange: Debt advice reviews

View other StepChange products
4.92
Based on 18,682 reviews, last reviewed 23rd Sep 2026
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful and very informative Very helpful and very informative Reviewed on: 23rd September 2026
EddieG's avatar
EddieG

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026
Co's avatar
Co
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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

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StepChange Debt advice reviews (18682)

I was so overwhelmed with debt step change helpe...

5
I was so overwhelmed with debt but step change helped me manage it with affordable monthly payments. Reviewed on: 6th May 2026
Kerryann Banks's avatar
Kerryann Banks

Payment plan

5
They have always helped me to manage my funds and contribute to my debts Reviewed on: 6th May 2026
Tina h's avatar
Tina h

Gratefull for recieve the help from Step Change and...

5
Gratefull for recieve the help from Step Change and helps me organise my debt with creditors. Highly R E C O M M E N D! Reviewed on: 6th May 2026
Pawel's avatar
Pawel

StepChange have made my repayments aaffordable .

5
StepChange have made my repayments to my debtors affordable and taken away the worry when I found myself in financial difficulties. Reviewed on: 6th May 2026
Allie T's avatar
Allie T

Stepchange have been brilliant/helpful since day one

5
Stepchange have been brilliant and helpful since day one. Three years later and down to last few months now to be finally debt free with the help of their DMP Reviewed on: 6th May 2026
David G's avatar
David G

No Jugment

4
Easy to set up, no jugment and happy to help. Reviewed on: 6th May 2026
Lynsey J's avatar
Lynsey J

They did not judge my situation they just seemed wan...

5
They did not judge my situation they just seemed want to help Reviewed on: 6th May 2026
Martin T's avatar
Martin T

Confused.

4
Confused. because is deferent things And some changes on here. Reviewed on: 6th May 2026
Paulo s macedo 's avatar
Paulo s macedo

Supportive. No judgement!

5
Stepchange have always been supportive and without judgement! Reviewed on: 6th May 2026
MrsM's avatar
MrsM

STEADY AND SURE ADVICE

5
StepChange has been a steady support in helping me to deal with a debt that I couldn’t repay. It is not full of dramatic innovations of the “how to write off your debt” variety but slow and sure. Reviewed on: 6th May 2026
Ian Giles's avatar
Ian Giles

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