Write a review

Newsletter

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.92 (18655 reviews)

View other StepChange products

4.92

Based on 18,655 reviews, last reviewed 1st Jul 2026

188850% increase in 5 star reviews

in the past 90 days

1600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Reliable institution Reliable institution that supports the client with the most update information and gives a great help with the finantial problems Reviewed on: 1st July 2026

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026

Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (18655)

Amazing experience.

Amazing experience. O recommend everyone who needs help and cannot cope anymore . Reviewed on: 6th May 2026

Debt due to stalker .

I dated a person turned out to be a stalker i had to leave no furniture etc I had kids thats when I went into debt I bought on credit I couldnt afford now for years I have been paying back what I owe at a rate I can afford kind regards Reviewed on: 6th May 2026

Always been there for me, don't know what I would of...

Always been there for me, don't know what I would of done without them. Reviewed on: 6th May 2026

Absolutely brilliant service.

Absolutely brilliant service.. made me feel relaxed which helped with the anxiety of going through my debt issues Reviewed on: 6th May 2026

I owed money i got sick.

I owed money i got sick.and was struggling Reviewed on: 6th May 2026

Desperate times sorted by StepChange

StepChange saved me during a very difficult time where my mental health did not allow me to focus and prioritise my money problems. Their step by step guidance and caring and supportive operators allowed me to establish an affordable plan that made my life easier and less desperate. Reviewed on: 6th May 2026

StepChange relieved so much stress by helping me man...

StepChange relieved so much stress by helping me manage my debt. Reviewed on: 6th May 2026

Desperate

At the time I had these debts I could see no way out of it till somebody told me about stepchange Reviewed on: 6th May 2026

Let StepChange help you manage your debt.

I was terribly worried about debts mounting up and couldn’t see a way forward. StepChange helped me by working with my creditors and coming up with a sustainable payment plan. I will be debt free in just under 3 years. I only wish I’d gone to them sooner! Reviewed on: 6th May 2026

One call

Best phone call I ever made lifted a weight off my shoulders helping me pay back my debts to my creditors at a manageable amount Reviewed on: 6th May 2026

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Advice service
from Debt Free Advice 4.25 from 5 reviews
Debt Collection
from Link Financial 3.98 from 3 reviews
Debt Management
from DFH Financial Solutions 4.19 from 4 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 4.26 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub