Write a review

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.95 (16452 reviews)

View other StepChange products

4.95

Based on 16,452 reviews, last reviewed 8th May 2026

83450% increase in 5 star reviews

in the past 90 days

900% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Robbing Peter to pay Paul Due to things beyond my control I got myself in a complete mess. I was robbing Peter to pay Paul each month and getting no where apart from being very... Read more Reviewed on: 8th May 2026

Latest lowest rating:

1

Terrible advice - got me into very long term de... Very very poor advice got me into very long term debt I would never recommend this service. I should have just gone bankrupt, instead I was stupid an... Read more Reviewed on: 8th May 2026

Read all reviews See your review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (16452)

Review of the StepChange, Debt advice:

I was a nervous wreck with debts piling up after bei...

I was a nervous wreck with debts piling up after being made redundant. Stepchange was recommended by a family member and it was the best thing I ever did. They talked me through everything and set up a manageable payment scheme. Reviewed on: 19th May 2024

Gave me my confidence back.

Gave me my confidence back. Before I spoke to StepChange, its was so hard to manage ny finances and operate a healthy wellbeing. Stress and anxiety features heavily. From the first session, it was almost as if some turned the positivity dial up, and I could feel my life getting back on track and my stress levels dropping. The support and simplicity of managing a Debt management plan, is incredible. Such a great experience, and I highly recommend anyone struggling to manage their finances, who are feeling hopeless, there is hope and it’s so each to take that first step. Reviewed on: 1st May 2024

Impartial advise and very supportive

Impartial advise and very supportive Reviewed on: 1st May 2024

How Stepchange gave me my life back

Stepchange changed my life and allowed me to have peace of mind. My experience with them has been invaluable. I am now able to manage my money more effectively. I now feel I have something to look forward to. Reviewed on: 1st May 2024

Always ready to listen and help.

Always ready to listen and help. Staff were able to sort out a good solution and work out a good schedule. Reviewed on: 1st May 2024

StepChange are wonderful

Stepchange have been wonderful with the help that they have provided for me, they have really made a difference to my personal life and taken away the stress and worry that I had previous to getting help with them for debt management. They are a great company and I would definitely recommend them to anyone looking to get debt management. Excellent 10/10 ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 1st May 2024

Polite and very helpful.

Polite and very helpful. Put my mind at rest from extreme stress. Thank you Reviewed on: 1st May 2024

It has changed my life as Stepchange has helped me t...

It has changed my life as Stepchange has helped me to manage my debts Reviewed on: 1st May 2024

Approachable, helpful, non judgemental.

Approachable, helpful, non judgemental. Nothing is too much trouble. Have me my life back. Reviewed on: 1st May 2024

Simple solution to debt management

All sorted on line with easy to navigate website, took away so much stress Reviewed on: 1st May 2024

I’ve been with them over 20 years they are excellent...

I’ve been with them over 20 years they are excellent Reviewed on: 1st May 2024

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Collection
from Link Financial 5.00 from 3 reviews
Debt solutions
from PayPlan 4.94 from 22303 reviews
Debt Solutions
from MoneyPlus 4.67 from 2 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub