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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (11165 reviews)

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4.96

Based on 11,165 reviews, last reviewed 21st Nov 2024

86% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Stepchange have helped all along with my debts, take... Stepchange have helped all along with my debts, taken all my worries away and i know they are there if i need them, thank you. Reviewed on: 21st November 2024

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11165)

Review of the StepChange, Debt Management:

Dare to hope,!

I have been very ill with cancer. During my treatments I took my eye off the ball as the saying goes. Was too ill to deal with post and many many calls from people demanding money. I was becoming paranoid about the phone,the postman. Well debts don’t go away I didn’t know where or who to turn to, my life was such a mess, I was even contemplating ending it all. A friend came here and said why don’t we ring Stepchange the debt charity. I had nothing to lose but from that very first call, they made me feel like we can sort this out together and took me through every single step. Every person I spoke with was efficient,nothing was too much trouble, kind and compassionate. Made me feel like perhaps I could live a life. Am not the only person this happens to. Quite a bit of paperwork which I found daunting but even if I was stuck on silly questions I always got a real person to speak with. I can’t praise them high enough Reviewed on: 27th August 2024

Having previously worked as a family support worker...

Having previously worked as a family support worker I have signposted many families who found themselves in debt to this service. The care and advise provided was really supportive & helped so many families who otherwise would have been helpless. Reviewed on: 24th May 2024

The best thing I ever did was to contact them.

The best thing I ever did was to contact them. My life is so much happier now, knowing I haven't got to worry about how I'm going to pay my bills. Their customer service is A*, very friendly, don't judge you. Made me feel relaxed instead of being.nerves. forms are easy to fill in. Reviewed on: 24th May 2024

Helpful Organisation

I used to work with people who had barriers to employment and often they would have debt problems. Whenever I approached StepChange for assistance they were respectful, efficient and found solutions giving my clients peace of mind for the first time often in a long time allowing them to move forward to a better quality of life. Reviewed on: 24th May 2024

Incredibly helpful and supportive.

Incredibly helpful and supportive. Really simple process. Reviewed on: 24th May 2024

Expert, friendly and professional.

Expert, friendly and professional. Reviewed on: 24th May 2024

Stepchange have Made such a difference to my life.

Stepchange have Made such a difference to my life. I feel like I can finally live whilst paying off my debts. they have also been very understanding when I’ve had life changes and helped me adjust my debt managenent plan accordingly . Thank you stepchange Reviewed on: 24th May 2024

Excellent

From first contact when I felt out of control and very depressed they spoke to me like I was human and that I mattered they helped me sort all my debts out so that now I am not working everyday to pay they and not getting anywhere. They gave me my life back. Would recommend them to everyone Reviewed on: 24th May 2024

Fantastic advice with excellent customer care and su...

Fantastic advice with excellent customer care and support Reviewed on: 24th May 2024

With you every step of the way (pun intended)

Just finished 6-year IVA, emergency expenditure and furlough delayed things. But SC were there every step (pun). Always at the end of the phone when needed. Reviewed on: 24th May 2024

Calmed me down

Very good and so helpful they calmed me down and talked me through all options I now feel I can see light at the end of the tunnel Reviewed on: 24th May 2024

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