Write a review

Newsletter

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.92 (18647 reviews)

View other StepChange products

4.92

Based on 18,647 reviews, last reviewed 26th Jun 2026

188550% increase in 5 star reviews

in the past 90 days

1600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Fantastic service, very easy to complete the applica... Fantastic service, very easy to complete the application process. Reviewed on: 26th June 2026

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026

Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (18647)

Highly recommended

I have used step change for for a while now and have found that they helped me a great deal in managing my debts. I am immensely grateful for their assistance and would highly recommend them to anyone who is in need of financial help. Reviewed on: 27th May 2026

Excellent service

Wheni thought all was impossible they gave me a affordable plan and direction very helpful indeed a, most gratful Reviewed on: 27th May 2026

Step Change advised and assisted me in resolving my...

Step Change advised and assisted me in resolving my debt issues with no judgment. I found them friendly, well informed and efficient. Reviewed on: 27th May 2026

Debt advice

Been really helpful helping me get my finances back on track after being off work with an illness, would be spiralling without their help Reviewed on: 27th May 2026

I have my life back

I have found Stepchange to let me have my life back instead of spending every minute worrying about my finances.I can sleep at night. Reviewed on: 27th May 2026

They are so helpful i dont know where i would be wit...

They are so helpful i dont know where i would be without them Reviewed on: 27th May 2026

only ever had a great experience

only ever had a great experience Reviewed on: 27th May 2026

communication process

Excellent communication throughout process Reviewed on: 27th May 2026

Help on the long road

It is helping me on my road to being debt free. I was not sure whoch way to turn, or how to go about things, people don't really talk about debt. Finding StrepChange was a real relief. Reviewed on: 27th May 2026

Literally saved me from disaster

Literally saved me from disaster Reviewed on: 27th May 2026

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt collection
from Ayom Debt Recovery 1.84 from 81 reviews
Debt solutions (discontinued)
from Freeze Debt (inactive company) 4.12 from 2 reviews
Debt Collection
from Advanced Collection Systems 2.99 from 7 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 4.26 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub