Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

StepChange: Debt advice reviews

View other StepChange products
4.92
Based on 18,600 reviews, last reviewed 10th Jun 2026
186400% increase in 5 star reviews
in the past 90 days
1500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

An amount was set that i could afford my debts and t... An amount was set that i could afford my debts and the interest stopped so everything I osid came off the debt. Took a while to clear but gave me peac... Read more Reviewed on: 10th June 2026
Sue m's avatar
Sue m

Latest lowest rating:

1

WOULD NOT RECOMMEND Very poor level of service. I haven't had a reply to an email or chase ups for almost 2 months. They have said they haven't received payments when the... Read more Reviewed on: 10th June 2026
CharleyM's avatar
CharleyM
Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

StepChange Debt advice reviews (18600)

"Saver's of Debt's"

5
I have been with StepChange for a while, it is very helpful and supportive. Reviewed on: 1st May 2024
Nathan's avatar
Nathan

Always helpful and good caring customer service plea...

5
Always helpful and good caring customer service pleased overall indeed and thank you for all your help to me all this while Reviewed on: 1st May 2024
Jerane De Run's avatar
Jerane De Run

Great help

5
I have a great experience with StepChange as I am now less anxies knowing that my debt will be taken care of without me being frustrated looking for solutions Reviewed on: 1st May 2024
Amna Abdallah's avatar
Amna Abdallah

I owed £30,000 in debts, close to being debt free

5
I owed £30,000+ in debts, with step changes help I’m now in my final 12 months of payments and will be debt free by May 2025. Thank you step change. Reviewed on: 1st May 2024
Ryan 's avatar
Ryan

Stepchange have changed my life!

5
Stepchange have changed my life! I was in serious debt, not sleeping, not eating. I contacted Stepchange, they were kind, considerate, non judgmental and helped me sort out the best solution for me. Their Customer support is second to none! Reviewed on: 1st May 2024
Suzanne B's avatar
Suzanne B

Step change took me through the process of debt mana...

5
Step change took me through the process of debt management, agents very knowledgeable and talked me through the process when I was having so many challenges. Very understanding, I’m so great full for the help given. Thank you. Reviewed on: 1st May 2024
Ann S's avatar
Ann S

Stepchange has changed what I thought was an insurmo...

5
Stepchange has changed what I thought was an insurmountable problem into a manageable relief. There expertise and empathy has given me time to evaluate where I am now and where I will be at the the end of my struggles.. I will be forever grateful to them for giving me peace of mind Reviewed on: 1st May 2024
Kathleen Bellamy 's avatar
Kathleen Bellamy

The realisation I was not coping with my debts

5
When I finally realised I wasn’t coping with my debts very well and it came to the point that the payments requested by my debtors, was not covered by my monthly wage, I needed help. Stepchange helped me to pass this point and get control of my life. To start the long road to recovery. Reviewed on: 1st May 2024
Wozza's avatar
Wozza

Debt Management

5
The staff are friendly and very helpful.Have been with them for a few years and I am now able to manage my debt . Reviewed on: 1st May 2024
Lou's avatar
Lou

The best thing I ever did was to join Step...

5
The best thing I ever did was to join Step Change Reviewed on: 1st May 2024
Vivienne Tayler's avatar
Vivienne Tayler

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill