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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2411 reviews)

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4.92

Based on 2,411 reviews, last reviewed 15th Aug 2026

28% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Staff were very helpful and friendly Staff were very helpful and friendly Reviewed on: 15th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2411)

Perfect for me

Great service and like its personal and not online. Reviewed on: 2nd June 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s a wonderful review – Thank you! There’s not much that pleases us more than a pleased customer! Response date: 15th July 2025

Friendly, Clean, Approachable

Staff are welcoming, clean environment, Knowledge staff. Reviewed on: 2nd June 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hello! Thank you so much for such lovely feedback. Hearing from happy customers genuinely gives us a little spring in our step. Response date: 15th July 2025

Its very good

We like having a passbook, the office is east to access, staff are very pleasant. Reviewed on: 2nd June 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. Great to hear from you, especially with such a glowing review. We’re blushing! Response date: 15th July 2025

A lucky find

Extremely well received by Annie at my appointment today, very comfortable when we walked in to make an enquiry. Reviewed on: 2nd June 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Annie and it’s made their day! Response date: 15th July 2025

Friendly family Feel

All good. Thank you for hot beverage. Reviewed on: 2nd June 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your brilliant review! It’s great being on the high street and being able to see our members face-to-face. Pop in again soon! Response date: 15th July 2025

Great customer service.

Very friendly and professional service. Lines of communication excellent and informative. Reviewed on: 2nd June 2025

Professional, Local, Society

Lovely to have a local branch with people you can talk too!. Reviewed on: 30th May 2025

Local, Friendly, Helpful

Very helpful, friendly, managed to get an appointment same day. Reviewed on: 30th May 2025

Welcoming, accessible, convenient

Location, easy access / availability, competitive saving. Reviewed on: 30th May 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 15th July 2025

Helpful Local

Friendly and professional and ono out doorstep, working well no need to change. Reviewed on: 30th May 2025

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