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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.91
Based on 1,169 reviews, last reviewed 25th Nov 2024
18% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
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1%
See only 1 star reviews
0%

Latest highest rating:

5

Very good customer service, explained everything cle... Very good customer service, explained everything clearly Reviewed on: 25th November 2024
Stephen E's avatar
Stephen E

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1169)

Friendly and helpful

5
When needing to transfer money and opening a new account staff could not have been more friendly and helpful even under certain Covid restraints. Taking the necessary time and patience to explain things properly. Reviewed on: 27th January 2022
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you so much for taking the time to leave us a review. We are delighted that you have had such a positive experience with our lovely staff during these tricky Covid times. We are always happy to take the time to talk to our members to ensure that they are clear about our products and services. Response date: 15th February 2022
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Suffolk Building Society, formerly Ipswich Building Society

Great friendly service

5
Always receive service with a smile, nothing is too much or too difficult, lovely relaxed atmosphere Reviewed on: 27th January 2022
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you so much for taking the time to leave us a review, and it's genuinely lovely to hear that you are receiving a friendly, supportive service from our fantastic staff. It's great for all of us to hear positive feedback! Response date: 15th February 2022
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Suffolk Building Society, formerly Ipswich Building Society

Face2Face

5
I believe in the personal touch and suffolk building society delivers 100%. Face to face contact! Perfect. Reviewed on: 27th January 2022
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you so much for taking the time to leave us a review, we really appreciate your feedback and it's great to know that you are enjoying the positive, personal, face to face experience! Response date: 15th February 2022
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Suffolk Building Society, formerly Ipswich Building Society

Super for savers

5
Helpful staff that always greet customers with a smile and are willing to go that 'extra mile' and have the patience to take potential savers through their range of options. Reviewed on: 26th January 2022
Reply from Suffolk Building Society, formerly Ipswich Building Society Thanks so much for your review. We're glad to hear you're enjoying our service. Response date: 27th January 2022
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Suffolk Building Society, formerly Ipswich Building Society

A local friendly efficient Building Society

5
Always a pleasure to do business with the Suffolk Building Society with friendly staff and promoting acgtiviies for members. Reviewed on: 26th January 2022

A local and friendly Building Society

5
Whenever I visit a branch of the Suffolk Building Society I am made welcome and served efficiently. I have also enjoyed the activities and visits organised by the Society for members. Reviewed on: 26th January 2022
Reply from Suffolk Building Society, formerly Ipswich Building Society Thanks so much for your review. We're glad to hear you're enjoying our service. Response date: 27th January 2022
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Suffolk Building Society, formerly Ipswich Building Society

Good service even through two years of pandemic

5
Good efficient friendly and helpful staff and services. Good choice of products. Reviewed on: 26th January 2022
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your review. We're glad to hear we're providing you with a good service. Response date: 27th January 2022
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Suffolk Building Society, formerly Ipswich Building Society

Best in Class

5
Professional and friendly customer service Reviewed on: 26th January 2022
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your review. We're glad to hear we're providing you with a good service. Response date: 27th January 2022
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Suffolk Building Society, formerly Ipswich Building Society

Great savings products and great staff

5
We both hold savings accounts and have been impressed with the choice available, as well as the patience, friendliness and helpfulness of the staff whenever we visit or phone with a query. Particular shout out to those at the Sudbury branch! Thank you very much. Reviewed on: 26th January 2022
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your review. We're glad to hear we're providing you with a good service. Response date: 27th January 2022
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Suffolk Building Society, formerly Ipswich Building Society

ABSOLUTLEY

4
H WOULD NOT TAKE MY SAVINGS ANYWHERE ELSE THEY ARE EFFICIENT AND FRIENDLY Reviewed on: 26th January 2022
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your review. We're glad to hear we're providing you with a good service. Response date: 27th January 2022
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Suffolk Building Society, formerly Ipswich Building Society

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