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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2411 reviews)

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4.92

Based on 2,411 reviews, last reviewed 15th Aug 2026

28% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Staff were very helpful and friendly Staff were very helpful and friendly Reviewed on: 15th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2411)

In branch service review

Like it as a traditional building society convenient to get to. Reviewed on: 30th April 2025

Local, Friendly, Approachable

A branch to visit with humans to talk to and explain matters. Reviewed on: 30th April 2025

Very good service

Appointment on time good service. Reviewed on: 30th April 2025

Fair, Local, Independent

I Like having a local branch in Hadleigh and having face to face appointments. Reviewed on: 30th April 2025

Trused, welcoming, helpful

All very good - straight forward - understandable. Reviewed on: 30th April 2025

Trustworthy, Local, Helpful

Good customer service. Friendly staff, everything explained fully. Reviewed on: 30th April 2025

Local, Buiding Society

I like investing with the local building society plus rates are competitive. Reviewed on: 30th April 2025

Local, Receptive, Friendly

Local branch, easy to contact very helpful. Reviewed on: 30th April 2025

Very Helpful Friendly

One to one contact with Society. Reviewed on: 30th April 2025

I was really impressed with the personal service and...

I was really impressed with the personal service and attention given to me. The whole organisation seems incredibly well run. A relaxed informative and helpful experience. Reviewed on: 25th April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 30th April 2025

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