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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

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4.94
Based on 1,765 reviews, last reviewed 21st Feb 2026
78% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

5

Came into Woodbridge to open an account. Came into Woodbridge to open an account. Although it was near closing day, Freya was a superstar and opened the account fast and efficient. Very accom... Read more Reviewed on: 21st February 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1765)

Suffolk Building Society Branch Review

5
Personal service and very professional from the staff in Halesworth. Reviewed on: 7th November 2023
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Very helpful staff

5
Went into Capel St Mary branch to do a money transfer, account wasn't set up to do this so staff immediately got it sorted for me. Very helpful and courteous. Reviewed on: 1st November 2023
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Chris phillips

Suffolk Building Society Branch Review

5
Good staff, very efficient, and good coffee which was a bonus. Reviewed on: 31st October 2023
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Verified Member

Excellent Customer Service

5
Recently visited Woodbridge branch to open a savings account. Upon speaking to Benny we were made aware of options we hadn't previously considered and ultimately resulted in a much better solution for us. Excellent Customer Service from start to finish. Reviewed on: 31st October 2023
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Verified Member

Excellent, friendly customer service

5
We met with Benny yesterday afternoon to open a savings account, he was professional, friendly and delivered excellent customer service throughout our meeting! Reviewed on: 28th October 2023
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Verified Member

Warm & Welcoming

5
The product we chose to invest in was perfect for us and the paperwork was sorted out with a minimum of fuse by Amanda, who was very pleasant throughout. The tea was great too! Reviewed on: 21st October 2023
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Chris Whiting

So nice and helpful

5
No fuss involved in opening an account, but thorough and checks which I expected and appreciate. Reviewed on: 20th October 2023
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Verified Member

Suffolk Building Society Branch Review

5
Nice to speak to someone and get all the information I needed, couldn't ask for anymore. Reviewed on: 5th October 2023
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Verified Member

Suffolk Building Society Branch Review

5
Local, face-to-face contact, explaining all products. Exactly what I need to be confident in my choice. Reviewed on: 5th October 2023
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Verified Member

Suffolk Building Society Branch Review

5
In my local town and it is easy to get to. Reviewed on: 5th October 2023
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