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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2411 reviews)

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4.92

Based on 2,411 reviews, last reviewed 15th Aug 2026

28% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Staff were very helpful and friendly Staff were very helpful and friendly Reviewed on: 15th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2411)

Local, professional, helpful

Close to home. Helpful and friendly. Reviewed on: 19th March 2025

Friendly, local people

Good experience, Tracey gave us all the information we needed. Happy to be dealing with a local building society and a human. Reviewed on: 18th March 2025

Expectations expertly delivered

Good advice and splendid service. Reviewed on: 14th March 2025

Local, friendly and honest

Charlotte was friendly, knowledgeable and made time to explain my options and the products available. Reviewed on: 14th March 2025

Customer Service

We would like to record our appreciation of the excellent way in which Benny Townley supported us during the process of purchasing another house . He is an absolute star . I would also like to compliment you on your staff training as everybody is so friendly and welcoming .when we visit Woodbridge . Reviewed on: 12th March 2025

Safe, friendly, reliable

Very impressive customer service from all the staff. Tracey was excellent, so helpdul, professional and knowledgeable. I liked the range of savings offered and the details were explained to me thoroughly. I liked being offered a drink and the personal face-to-face service. Reviewed on: 12th March 2025

Very good

Personal experience and human contact. Reviewed on: 12th March 2025

Friendly, helpful, informative

We needed a savings account and we were helped accordingly. Reviewed on: 12th March 2025

Local, helpful, reliable

We have many years experience of Suffolk Building Society. We like the fact that they are local and they are always friendly and helpful. Reviewed on: 11th March 2025

Very very good

Staff are always very polite and helpful. Reviewed on: 11th March 2025

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