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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2414 reviews)

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4.92

Based on 2,414 reviews, last reviewed 17th Aug 2026

29% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Quick and convenient to open on my break. Quick and convenient to open on my break. Reviewed on: 17th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2414)

cheerful staff and very convenient...

Always cheerful staff and very convenient as in our home town. Will always be honest about whether we should stick with our current accounts or move to one that has superseded it. Reviewed on: 2nd February 2024

Local service, global standards

I took out a cash Isa with Lucy at the Halesworth Office. Excellent customer service and extensive product knowledge. Instantly I felt a bond of trust and a truly local hub. A former city dweller, this was a revelation! Reviewed on: 2nd February 2024

Quick and simple

the entire system and procedure is fast and efficient Reviewed on: 2nd February 2024

First time bank account

I opened an account for my daughter to maintain her savings until she's an adult. The service we have received has been fantastic- from setting the account up to closing the right product for us. Reviewed on: 2nd February 2024

Brilliant, brilliant, brilliant

We like the friendly staff, they know their customers. Reviewed on: 2nd February 2024

Local, friendly and professional.

Local, friendly and professional. I have been with them for 10 years, their service has been brilliant. Reviewed on: 2nd February 2024

Customer Service as it should be

Customer Service as it should be, pleasant, professional, attentive and quite happy to take the time to explain things and assist as and when required. Reviewed on: 2nd February 2024

Very professional iservice and informative about the...

Very professional service and informative about the product I wanted Reviewed on: 2nd February 2024

Great rates

Great rates , good choice of products. Reviewed on: 2nd February 2024

You are lucky if you live in Suffolk!

My son suggested that I look at Suffolk Building Society for my savings as the interest rates were very competitive. They have branches in my local town where all the banks have closed and provide a truly friendly and personal service. I couldn't believe my luck, as you have to live in the region to be a customer. I feel that my precious savings are being well looked after, helping others to buy their own homes. Reviewed on: 2nd February 2024

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