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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2414 reviews)

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4.92

Based on 2,414 reviews, last reviewed 17th Aug 2026

29% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Quick and convenient to open on my break. Quick and convenient to open on my break. Reviewed on: 17th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2414)

Attentive in all ways

I love the fact that this building society treats its members like family with private meeting rooms to provide confidentiality and branches that are easy to get to and convenient Reviewed on: 2nd February 2024

Excellent personal service.

The staff are always helpful and all products are described to me regularly by e-mail. Reviewed on: 2nd February 2024

Always been friendly, approachable and professional

Always been friendly, approachable and professional Reviewed on: 2nd February 2024

Great service

Great service always when go to branch Reviewed on: 2nd February 2024

Helpful staff and great savings choices!

The staff are always so helpful, friendly and polite ensuring all queries are answered and all needs are met. Great choice of accounts too, with competitive interest rates. Wereso fortunate to still have a local building society. Reviewed on: 2nd February 2024

Woodbridge office,always helpful and informative.

Woodbridge office,always helpful and informative.Giving me several options and information on them Reviewed on: 2nd February 2024

Always nice to call in and receive the best of Custo...

Always nice to call in and receive the best of Customer Care. In the past the staff have all been very customer friendly and nice to deal with. Reviewed on: 2nd February 2024

Excellent service

Excellent sale took of accounts. The staff are cheerful, chatty and efficient. They explain information clearly and it is a pleasure to visit the branch. The branch is in a central position and is easy to access with good opening hours Reviewed on: 2nd February 2024

Excellent service and very good savings rates

Excellent service and very good savings rates Reviewed on: 2nd February 2024

Excellent staff

Staff are very helpful, they act professionally and promptly. Reviewed on: 2nd February 2024

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