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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2414 reviews)

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4.92

Based on 2,414 reviews, last reviewed 17th Aug 2026

29% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Quick and convenient to open on my break. Quick and convenient to open on my break. Reviewed on: 17th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2414)

Great Experience

Every visit is welcomed by a friendly,cheerful & helpful staff member, who overtime has gotten to know you. A really personal experience. All round great experience. Reviewed on: 2nd February 2024

Simple management of a savings account

Simple management of a savings account with a good rate when I opened it. A Local company serving local needs & interests. Reviewed on: 2nd February 2024

Five star service

Excellent customer service, always, whether in the branch or on the phone. All the staff are well-informed, professional and friendly, which makes dealing with the Suffolk Builiding Society always a pleasure.. The environment at branches is welcoming and pleasant. Reviewed on: 2nd February 2024

Very competitive interest rates, friendly and profes...

Very competitive interest rates, friendly and professional customer service Reviewed on: 2nd February 2024

Friendly staff

Excellent friendly and helpful staff each time I visit my local Halesworth branch and good rates of interest for my savings. I also appreciate having a pass-book Reviewed on: 2nd February 2024

Branch staff

The staff at Saxmundham deserve a special accolade Reviewed on: 2nd February 2024

Excellent Customer Service

Great friendly, professional customer service in a local branch and good range of product offerings. Reviewed on: 2nd February 2024

A good old-fashioned service rare to find in 2024!

There is always someone available to speak to on the phone in the unlikely event that the website is not clear enough, very rare in UK banking now. Reviewed on: 2nd February 2024

Very knowledgeable, helpful and efficient

Very knowledgeable, helpful and efficient Reviewed on: 2nd February 2024

Staff always helpful and friendly

Staff always helpful and friendly Reviewed on: 2nd February 2024

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