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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

View other Suffolk Building Society, formerly Ipswich Building Society products
4.92
Based on 2,416 reviews, last reviewed 18th Aug 2026
30% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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Latest highest rating:

5

Helpful and informative on opening an ISA for me tod... Helpful and informative on opening an ISA for me today, Reviewed on: 18th August 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2416)

Suffolk Building Society Branch Review

5
Friendly, helpful service from Amy and Rachel!. Reviewed on: 28th September 2023
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Outstanding customer experience

5
The whole team at the Woodbridge branch from start to finish were exceptional, from the lady who greeted us when we were late for our appointment, to Benny who spent as much time as we needed patiently explaining the fixed term ISA options available, and then dealing with the transfer from another financial institution. I can’t rate the experience highly enough. Reviewed on: 20th September 2023
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Verified Member

Service with a smile

5
Excellent service great knowledge of product Reviewed on: 18th September 2023
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Verified Member

Excellent customer service

5
Phones answered quickly. Pleasant agents. Easy to deal with. Reviewed on: 14th September 2023
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David Reaves

Suffolk Building Society Branch Review

5
A very efficient and smooth transaction following a detailed discussion about savings options. Tracy was knowledgeable, helpful and courteous throughout. Reviewed on: 5th September 2023
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Verified Member

Suffolk Building Society Branch Review

5
It's a local building society rather than national which offers products suitable to my needs. Always helpful and explain details easily. Nothing too much trouble. Pleasant staff. Reviewed on: 5th September 2023
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Verified Member

Suffolk Building Society Branch Review

5
Very professional and friendly, a nice relaxed atmosphere, no pressure. Courtney in the Sudbury branch is very good at here job, she should go far in her chosen career. Reviewed on: 31st August 2023
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Verified Member

Suffolk Building Society Branch Review

5
Welcoming, informative and local. Reviewed on: 31st August 2023
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Verified Member

Suffolk Building Society Branch Review

5
Personal service, local, and friendly, with no improvements needed. Reviewed on: 31st August 2023
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Verified Member

Suffolk Building Society Branch Review

5
Local, with great ease of access. Reviewed on: 31st August 2023
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Verified Member

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