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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2417 reviews)

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4.92

Based on 2,417 reviews, last reviewed 19th Aug 2026

31% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The staff at the Hadleigh are very friendly and help... The staff at the Hadleigh are very friendly and helpful. It is so nice to speak to a person. Reviewed on: 19th August 2026

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2417)

Helpful and friendly

Staff are always helpful and friendly. They make time to understand your needs. Reviewed on: 8th February 2023

friendly

always have time to explain the answers to my questions Reviewed on: 8th February 2023

A true mutual for all of my 75 years

Mutuality in financial services is a perfect business plan to benefit everyone. It is such a shame that so many building societies have disappeared. But that simply makes SBS all the more special and our members should recognise its full value. Through all its many changes, SBS has remained loyal to its Suffolk roots as a totally reliable service provider and long may it continue to do so. It must not be taken for granted. Reviewed on: 8th February 2023

Welcoming smile

Very helpful and sincere, always a pleasure to go into our local branch. Always a welcoming smile, very rare elsewhere you go. Reviewed on: 8th February 2023

I always receive personal service with a smile!

I have been a saver with Suffolk Building Society for many years. I cannot fault the first class personal service I have received. The staff always appear to be very competent. Nothing is too much trouble for them. Reviewed on: 8th February 2023

SATISFIED CUSTOMER

I have always been happy with accounts I have had with the Society over many years. The staff have always been very friendly and helpful in recommendations regarding what is suitable for my personal circumstances. Reviewed on: 8th February 2023

Efficient and friendly

When I was looking for an account that I could open to save on behalf of my grandson who is 16. The account I was saving in for him would have transferred to him in his name at 16, but I wanted to have an account for him that transferred at the age of 18. There wasn't many of those accounts around that a grandparent could invest in for the child. Suffolk Building Society found me a family trust account with a competitive savings rate that I could continue saving in for him until we give him the money at age 18. Staff at the Ipswich Ravenswood office were extremely helpful and informative. Reviewed on: 8th February 2023

Help with an iSA

We were so impressed with the friendliness and help and advice we received when setting up our two year ISA.. We feel our savings are in good hands Reviewed on: 8th February 2023

Brilliant. Polite. Helpful. Cheerful.

Staff in Haverhill and Sudbury branches are always helpful and polite. Nothing is too much trouble. Never rushing customers. It's so nice to get personal face to face service. It's a shame other banks/building societies don't follow their lead. Great service. Reviewed on: 8th February 2023

Great rates

My savings rates have been consistently good for many years. Reviewed on: 8th February 2023

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