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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2417 reviews)

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4.92

Based on 2,417 reviews, last reviewed 19th Aug 2026

31% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The staff at the Hadleigh are very friendly and help... The staff at the Hadleigh are very friendly and helpful. It is so nice to speak to a person. Reviewed on: 19th August 2026

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2417)

Service

Good friendly staff very helpful with advice a confidential atmosphere a pleasure to visit the Branch of Halesworth Reviewed on: 8th February 2023

Helpful staff & Competitive rates

Staff at Woodbridge branch always cheerful and helpful, recent interest rates are competitive. Reviewed on: 8th February 2023

A very friendly society

My wife and I have been saving with Suffolk Building Society for many years. They have always given us the best customer service imaginable and their members activities are second to none. Reviewed on: 8th February 2023

Competitive Savings rates

I have been a member of Suffolk Building Society for many years and held a number of savings accounts over this time. I have especially favoured their savings products that have offered an opportunity to save regularly each month. I have also taken up their loyalty accounts over the years which I feel is a good indication of their wish to retain members when competitors launch new savings products. I have always found their customer service to be excellent which is important to me and on line access makes dealing with the Society a breeze. Reviewed on: 8th February 2023

Happy with service.

Very good service always happy to help would recommend this society. Reviewed on: 8th February 2023

First Class Service

Great company to deal with. Staff are very friendly, helpful & polite. Unlike other companies I have always ben able to contact them quickly without waiting inordinate length of time trying to get through. Finally their interest rates are very competitive. Reviewed on: 8th February 2023

Friendly Clear Helpful

Team are always friendly, very clear on what needs doing or available, and happy to help, making for a always good experience when visiting the local branch or calling for assistance. Reviewed on: 8th February 2023

EXCELLENT!!

On 23rdJanuary I saw Charlotte Dawson to review my accounts for better rates. I changed to a better a/c and full details were given. Confirmation in writing done same day and letter/PB rec'd next day. Reviewed on: 8th February 2023

Friendly people

Friendly, helpful and knowledgeable staff at my local branch. Reviewed on: 8th February 2023

Fabulous customer service

Unlike just about every financial institution I deal with, the Suffolk Building Society is so easy, friendly and helpful (in addition to offering great products). The Suffolk Building Society makes me feel like a valued customer. Thank you. Reviewed on: 8th February 2023

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