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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2417 reviews)

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4.92

Based on 2,417 reviews, last reviewed 19th Aug 2026

31% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The staff at the Hadleigh are very friendly and help... The staff at the Hadleigh are very friendly and helpful. It is so nice to speak to a person. Reviewed on: 19th August 2026

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2417)

Excellent building society

I have found suffolk building society to be an incredibly good building society. I find their services quick and easy to use and I feel safe in the knowledge that my money is secure. The phone and in branch staff are lovely and always willing to help me with any queries I might have. I would highly recommend this building society if you are looking for a safe and easy to use service. Reviewed on: 8th February 2023

Good service very professional

When I first joined the SBS the staff were so very helpful. I had a lot of money to sort out after selling my house. They helped me sort different ways to save also havd accessible money. Reviewed on: 7th February 2023

Friendly mutual

Staff go over and beyond, nothing is to much trouble Reviewed on: 7th February 2023

A good stable building society

Staff very pleasant and helpful Reviewed on: 7th February 2023

Cashiers

Always so helpful & polite. Times of opening good easy parking out side Reviewed on: 7th February 2023

Good interest rates

The rates are good and the assistants at branch are friendly and helpful Reviewed on: 7th February 2023

More than willing to go the extra mile

I called into a different branch from usual to update my 8 grandchildren's savings books. Despite my details not being up to date ( my fault as I had not notified change of address) staff were assiduous in putting everything right and not making me feel responsible! I was so impressed. Reviewed on: 7th February 2023

Excess Money

I can put any extra money away that I don't need Reviewed on: 7th February 2023

Local brand

Suffolk (formerly Ipswich) have had my business since I had my first account as a child. More options for easier online banking would be good. They are a local, community building society, part of the wider community. Reviewed on: 7th February 2023

Traditional local building society

Suffolk are a truly local, community building society. Part of the community. Reviewed on: 7th February 2023

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