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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2417 reviews)

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4.92

Based on 2,417 reviews, last reviewed 19th Aug 2026

31% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The staff at the Hadleigh are very friendly and help... The staff at the Hadleigh are very friendly and helpful. It is so nice to speak to a person. Reviewed on: 19th August 2026

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2417)

Local is best

Having come into a bit of money it was then a case of where to put it. There are a number of national (and international) establishments who give highly rated services but few (if any) gave a personal service with a real person. Suffolk Building Society gave me that personal touch. Reviewed on: 7th February 2023

A warm welcome

I have only recently opened a savings account (December 2022. I found the staff helpful and very informative. They answered all my questions fully and made me feel that my money would be in a safe place. I cannot praise them enough. Reviewed on: 7th February 2023

Great Building Society and local to the areas

The staff are always polite and friendly and a pleasure to deal with Reviewed on: 7th February 2023

Customer Service

When I opened my savings account their customer service was first class, subsequently when I have contacted them since opening my account nothing has been too much trouble and they're always happy to help. Reviewed on: 7th February 2023

Wonderful Staff

Very helpful, always smiling a joy to speak to Reviewed on: 7th February 2023

Efficient Service and Branch in my town

The last remaining bank in Hadleigh and a welcoming, bright premises with helpful staff and they pass on interest rate rises in a relatively swift manner too. Reviewed on: 7th February 2023

ISA savings

A simple process to open a two year fixed rate ISA, just download the form, complete it and send it to head office with a cheque for opening the account. Head office responded really quickly. Reviewed on: 7th February 2023

Have this plan for many years

The staff in Ipswich are so helpful they have all the time to see you are satisfied thank you. Reviewed on: 7th February 2023

Aldeburgh Branch

SBS Aldeburgh branch have always been friendly yet business like to deal with. The fact that there is a branch in Aldeburgh makes it a pleasure to go there. I can call in easily for enquiries. Reviewed on: 7th February 2023

Good rates

Always friendly staff and nice warm branch Reviewed on: 7th February 2023

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