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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2417 reviews)

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4.92

Based on 2,417 reviews, last reviewed 19th Aug 2026

31% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The staff at the Hadleigh are very friendly and help... The staff at the Hadleigh are very friendly and helpful. It is so nice to speak to a person. Reviewed on: 19th August 2026

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2417)

So nice to be able to go into a bank

So good to have a bank in the high Street I can go into the bank paid in money or transfer money out and know it safe. As I don't like doing bank online Reviewed on: 7th February 2023

Local and friendly

Old fashioned customer service, fair rates of interest and a pleasant walk around suffolk's market towns ! Reviewed on: 7th February 2023

Thorough and informed advice

Appointment on time, nice cuppa and good advice Reviewed on: 7th February 2023

Excellent

Helpful, friendly, informative, excellent service. Reviewed on: 7th February 2023

Average rewards for savings

I feel that the society should focus more upon customers and their savings. The rates never appear to be especially competitive. There is too much focus upon side issues such as renaming the society (who really cares?) and overpaying directors to 'remain competitive' Reviewed on: 7th February 2023

Available, friendly, efficient staff

Have been a customer for at least ten years. Always happy with customer facing staff & the helpful service they provide. Reviewed on: 7th February 2023

Not to be ignored.

Competent and courteous counter personnel. Super saving products. Reviewed on: 7th February 2023

Easy access savings that have my back

Having a one year smart savings account with Suffolk Building Society helps me plan my spending ahead and has my back should anything untoward occur. Makes me feel very comfortable and safe. Reviewed on: 7th February 2023

Fantastic local community service

SBS staff in our town are so welcoming and they make you feel a valued customer. A great service. Reviewed on: 7th February 2023

Very likely

Very helpful and friendly service . The staff were very knowledgeable Reviewed on: 7th February 2023

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