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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2417 reviews)

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4.92

Based on 2,417 reviews, last reviewed 19th Aug 2026

31% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The staff at the Hadleigh are very friendly and help... The staff at the Hadleigh are very friendly and helpful. It is so nice to speak to a person. Reviewed on: 19th August 2026

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2417)

Saving account

I’d be recommending opening an account and thought I’d take the plunge staff where happy and friendly I’ve been really pleased with there services Reviewed on: 7th February 2023

No fuss, no bother.....

SBS have always provided a good service; no fuss, no bother, no pressure, and quite good interest rates. Their staff are knowledgeable, curtious and friendly. I don't want all the bells and whistles that some providers are prone to, I just want a simple service that works for me with no agrievation. Well done SBS. Reviewed on: 7th February 2023

Simply the best

Always friendly and so helpful, good products to suit all ages of customers Reviewed on: 7th February 2023

Second to none

Polite, smiley and professional. What more do you want from a local business that has their customers at the heart of what they do! Reviewed on: 7th February 2023

Friendly approach. Always helpful.

I have always had a very friendly reception from the staff of our Sudbury branch. I can discuss anything with them and they have time to talk to you, even if they haven't, if you know what I mean. Reviewed on: 7th February 2023

Super Service

Open an account without a problem receiving super service and very good rates. They keep in touch with news and product details Reviewed on: 7th February 2023

Always there to help

Although I only gave a small ever growing savings account Ipswich and now Suffolk have been there when I have needed them Reviewed on: 7th February 2023

helpfulness in branch

staff are always available with no waiting time, and always fully umderstand what i am asking, they are most cheery and approachable and give sound advise when needed. Reviewed on: 7th February 2023

long term customer

I have always found the staff at Suffolk Building Society friendly, courteous, and helpful. I love the fact that they know Suffolk so well and their members events have helped me to get to know the county even better! Reviewed on: 7th February 2023

Changing saving accounts

The Staff at Saxmundham ,were very efficient,friendly and helpful. easy to make an appointment and a nice experience all round Reviewed on: 7th February 2023

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