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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 2,417 reviews, last reviewed 19th Aug 2026
31% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff at the Hadleigh are very friendly and help... The staff at the Hadleigh are very friendly and helpful. It is so nice to speak to a person. Reviewed on: 19th August 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2417)

Great customer service

5
Friendly a professional staff where nothing is too much trouble Reviewed on: 7th February 2023

Independent Building Society

5
I have had accounts with Suffolk Building Society for many years. Staff are always helpful and friendly assisting one’s needs with utmost professionalism. Reviewed on: 7th February 2023

Quick and easy

5
Good customer service and easily explained Reviewed on: 7th February 2023

Very friendly & helpful staff

5
Have had no problems & easy to get to Reviewed on: 7th February 2023

Smart Savings

5
I have been saving with the Suffolk Building Society for several years from when it was called the Ipswich Building Society. Saving with them is easy and rates are good. Reviewed on: 7th February 2023

A friendly Human experience

5
A face to face consultation with a knowledgable friendly person, what a treat! None of the high street banks “you can do it online” advise - I was so happy to see someone face to face to discuss options. Makes such a difference, so reassuring. Thank you! Reviewed on: 7th February 2023

Excellent service with a smile

5
It's always a pleasure to go into our SBS branch. We are met with professional, friendly service every time. Reviewed on: 7th February 2023

Customer Service

5
Late in 2022 I invested with SBS. The 1-1, face-to-face customer service was probably the best I have received at any bank or BS in the last 20-30 years. On leaving I felt I had chosen well. Thank you for your personal assistance, well done SBS! Reviewed on: 7th February 2023

A building society Serving the community

5
Always informative about your products ,good service , and always competitive with products Reviewed on: 7th February 2023

Great savings options

5
Great savings rates and options. Team are friendly and helpful. Always easy to speak to someone and ask for advice. Reviewed on: 7th February 2023

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