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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2417 reviews)

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4.92

Based on 2,417 reviews, last reviewed 19th Aug 2026

31% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The staff at the Hadleigh are very friendly and help... The staff at the Hadleigh are very friendly and helpful. It is so nice to speak to a person. Reviewed on: 19th August 2026

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2417)

Review for Suffolk Building Society

Suffolk Building Society is a locally based society with .accessible branches. The staff are always welcoming and helpful and the interest rates are competitive. Reviewed on: 7th February 2023

Helpful staff

Staff where very helpful regarding information required and information received Reviewed on: 7th February 2023

Customer service second to none.

Due to fluctuating interest rates, I have had cause to make an appointment to visit the branch to review our savings accounts on two occasions this year. The phone is always answered promptly, the appointment is always within a few days, and the staff are professional and friendly. Reviewed on: 7th February 2023

Extremely welcoming Suffolk Building Society

We moved to Suffolk in April and was looking for a local building Society to use and feel comfortable to transfer our savings . We went to our local in Halesworth my husband and I was extremely impressed with the staff and their experience and help , we are very happy to be customers and enjoy , visiting if we need any other assistance , I always recommend The Suffolk Building Society Reviewed on: 7th February 2023

Support local businesses

Still saving with them after 2 years so they must be ok Reviewed on: 7th February 2023

Great offer, lovely staff!

Suffolk Building Society has branches in convenient locations, its staff are always friendly, professional and helpful. I would use them for all my finance if I could! (Plus they organise good events for members) Reviewed on: 7th February 2023

Cool, convenient and effective

Very polite Staff discussed My savings options with me with no pressure to sell. I decided on a very good savings account to suite me. Always good friendly professional service. Reviewed on: 7th February 2023

Help personified!

Looking at the UK growing interest rates I went in to my local Suffolk BS to update my books. But because the staff are so helpful they pointed out that I coild transfer both my ISA's into higher rated ISA's which they did for me! And they remembered my name! It makes such a difference! Reviewed on: 7th February 2023

Professional staff

I have had several dealings with the staff at Suffolk Building Society ( mainly when they were Ipswich Building society ). All the staff that I dealt with were very polite and helpful and I have always been totally satisfied knowing that they have given me the best product available to me at that time. Reviewed on: 7th February 2023

Excellent service

Staff are very helpful and always most pleasant. Reviewed on: 7th February 2023

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