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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

View other Suffolk Building Society, formerly Ipswich Building Society products
4.92
Based on 2,223 reviews, last reviewed 11th Jun 2026
58% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

5

Fabulous staff - really helpful The lady who opened my accounts couldn’t have been more helpful and friendly whilst also being very professional. Reviewed on: 11th June 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2223)

Hadleigh branch review

5
I like face to face transactions, this has led me to invest £85,000 with you. Personal contact I value and trust. Reviewed on: 8th September 2021
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Suffolk verified branch member

Aldeburgh branch review

5
Lovely, helpful staff. Having a local office Reviewed on: 4th September 2021
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Suffolk verified branch member

Aldeburgh branch review

5
Open more days, even if just half days Reviewed on: 1st September 2021
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Suffolk verified branch member

A very happy member

5
Great face to face customer service . Reviewed on: 28th August 2021
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Verified Member

A little dated

2
I like my fixed rate saver as not too bad of a penalty if I withdraw early, however no online service is not very 2021 and the Ipswich branches close at 3pm which is bizarre. Reviewed on: 27th August 2021
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Verified Member

Excellent service always at Woodbridge.

5
Welcoming staff at the Woodbridge branch. Reviewed on: 25th August 2021
Kathryn's avatar
Kathryn

Poor interest rates

2
Better interest rates found at other Building Soc so had to change companies and the cost of changing the name of this soc should not be down to the savers Reviewed on: 20th August 2021
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Verified Member

Good staff in branch

4
I only have positive things to say regarding staff and service in branch. I usually use Halesworth branch. I do however feel that the society could do with a major revamp of its online services. In this day and age you really should be able to check your accounts on line and currently this isn’t available. Reviewed on: 19th August 2021
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Verified Member

Quick efficient savings

5
I contacted my local branch with regards saving, I was dealt with politely and with clear information. My cheque was cleared quickly and the transaction confirmed by telephone Reviewed on: 19th August 2021
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Verified Member

Nacton Branch

5
I always use Nacton Branch for any transactions. They are always most helpful and nothing is too much trouble, even when I need them to explain things they take the time to help me to understand. Lots of different staff but always lovely. Reviewed on: 19th August 2021
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Verified Member

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