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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

View other Suffolk Building Society, formerly Ipswich Building Society products
4.92
Based on 2,419 reviews, last reviewed 20th Aug 2026
34% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

5

Speedy set up & helpful staff. Speedy set up & helpful staff. Good interest on ISA for my newborn. Reviewed on: 20th August 2026
Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2419)

Suffolk Building Society Branch Review

5
The staff are always polite and friendly. Reviewed on: 31st May 2022
Verified Member's avatar
Verified Member

Suffolk Building Society Branch Review

5
I find the staff very helpful and polite. I like having the books for my savings very much. Reviewed on: 31st May 2022
Verified Member's avatar
Verified Member

Amazing Customer Service

5
I had a savings account that I was unaware of. I wanted to close the account and the response I received from Suffolk was prompt and helpful. The employees were friendly and overall made my experience with Suffolk positive. Reviewed on: 7th April 2022
Verified Member's avatar
Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you so much for your feedback - it is very much appreciated. We're really thrilled you had such a great experience with us! Response date: 7th April 2022
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Suffolk Building Society, formerly Ipswich Building Society

They are accessible and care for their members with good products

5
I have been with the Society for 30 years and greatly appreciate their focus on good products and great helpful knowledgeable service Reviewed on: 1st April 2022
marksargeantson@gmail.com's avatar
[email protected]

Friendly, Obliging, Efficient.

5
We have been members of Suffolk Building Society (formerly Ipswich Building Society) for 20 years and have been highly satisfied with their personal interest in taking care of us, their friendly service, and their competitive rates of interest. Their involvement with the local community, is also to be given recognition. Reviewed on: 1st April 2022
Elaine and James's avatar
Elaine and James

The staff at Haverhill Branch are amazing!

5
When I Opened a savings account for my father and registered my PoA the whole process was very straightforward and the staff were really helpful throughout the process. Sadly, my father has now passed away and I popped in to register his death and ask about the branch paying the funeral invoice direct. I could not have wished for better service. The staff were extremely sympathetic and efficient. The Bereavement guide I was given is a great idea. I have never known such a friendly and welcoming staff in a local Building Society. I would certainly recommend them. Reviewed on: 30th March 2022
Julie's avatar
Julie
Reply from Suffolk Building Society, formerly Ipswich Building Society Dear Julie, firstly please accept our sincerest condolences. I will pass on your very kind words to our Haverhill branch staff and I am pleased to hear that you were supported at such a difficult time. Take care and very best wishes, The Membership Team Response date: 31st March 2022
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Suffolk Building Society, formerly Ipswich Building Society

Excellent building society

5
Always very friendly, efficient and helpful. Reviewed on: 24th March 2022
Marg's avatar
Marg

Trusted

5
Helpful ,friendly, approachable. Reviewed on: 24th March 2022
MIchael Dye's avatar
MIchael Dye

Quality

5
Excellent quality products supplied by customer facing staff Reviewed on: 24th March 2022
Neil Cawthorn's avatar
Neil Cawthorn

Customer Service

5
As a prospective customer, Chloe from the Saxmundham branch, was great and I felt was how good service should be Reviewed on: 23rd March 2022
Paul Moxham's avatar
Paul Moxham

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