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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 2,405 reviews, last reviewed 11th Aug 2026
25% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Spoke with jack about adding husband onto the account. Spoke with jack about adding husband onto the account. He took the time to really get to know us and was really helpful. Lovely place to work Reviewed on: 11th August 2026
Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2407)

No problem with anything at all in branch .

5
No problem with anything at all in branch . Reviewed on: 27th April 2026

Excellent customer service, clear information given

5
Excellent customer service, clear information given Reviewed on: 25th April 2026

Excellent service.

5
Excellent service. Knowledgeable and friendly staff. Reviewed on: 24th April 2026

Terrific customer service at the Hadleigh Branch

5
All the staff at the Hadleigh branch have been excellent. They have been extremely helpful, explained everything thoroughly and made us feel very welcome and valued. I love how easy they make everything for the customer and am absolutely delighted to be able to pop into the branch and speak to people face to face.. Reviewed on: 24th April 2026

I really like SBS I would recommend my local branch...

5
I really like SBS I would recommend my local branch in Saxmundham they are so helpful and welcoming. Reviewed on: 24th April 2026

Saxmundham is a nice friendly branch

5
Saxmundham is a nice friendly branch Reviewed on: 24th April 2026

Always friendly and helpful at Saxmundham branch

5
Always friendly and helpful at Saxmundham branch Reviewed on: 24th April 2026

Excellent customer service over all of my accounts

5
Excellent customer service over all of my accounts Reviewed on: 24th April 2026

Friendly local society.

5
Friendly local society. Easy to access. Staff very accommodating Reviewed on: 24th April 2026

Wonderful to speak to a real person.

5
Wonderful to speak to a real person. Reviewed on: 24th April 2026

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