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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2408 reviews)

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4.92

Based on 2,407 reviews, last reviewed 12th Aug 2026

26% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Friendly informative discussion with me offering som... Friendly informative discussion with me offering some advice on how to go forward. Today I have been sorting my finances that I assumed my solicitors ... Read more Reviewed on: 12th August 2026

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2408)

No queues, friendly customer service

No queues, friendly customer service Reviewed on: 28th March 2026

Branch is very presentable.

Branch is very presentable. Very nice staff Reviewed on: 28th March 2026

Good service in Sudbury branch when I come in

Good service in Sudbury branch when I come in Reviewed on: 28th March 2026

Very good friendly staff in sudbury

Very good friendly staff in sudbury Reviewed on: 28th March 2026

Satisfaction setting up Savings Account

Lovely young lady, Gracie helped me this morning, wth a Saving which Matures on the 30th March 2026. I have set up two more. 1 a Saving account until April 2027, also a 1 Year Bond until June 2027. Reviewed on: 27th March 2026

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Gracie and it’s made their day! Response date: 8th April 2026

Everyone has been very helpful.

Everyone has been very helpful. It’s lovely to have a local branch. The reason I’m placing my investments with this building society is due to the fact theirs is an actual branch locally. Reviewed on: 27th March 2026

Very thorough and polite and well explained

Very thorough and polite and well explained Reviewed on: 27th March 2026

Felixstowe

Not being treated like I came down with the last shower. An absolute pleasure. Reviewed on: 27th March 2026

Efficient very helpful

Efficient friendly knowledgeable Reviewed on: 26th March 2026

Very helpful and informative pleasant experience

Very helpful and informative pleasant experience Reviewed on: 26th March 2026

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