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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1393 reviews)

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4.93

Based on 1,393 reviews, last reviewed 30th Jun 2025

38% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

In branch service review I like dealing in person rather than online. Reviewed on: 30th June 2025

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1393)

Friendly and efficient

I go in to the branch in Woodbridge once a month to have my savings book updated, they are always friendly and welcoming but also happy to explain when I don’t understand. The account setup i went in the branch for and they explained it thoroughly and also have me advice on what sounded like a good plan for me. Reviewed on: 3rd February 2024

knowledgeable

excellent friendly service, always helpful and knowledgeable Reviewed on: 3rd February 2024

It is very accessible being in my town of Sudbury.

It is very accessible being in my town of Sudbury. The service is very friendly and make you feel welcome. The atmosphere fits in with the small market town of Sudbury. Reviewed on: 3rd February 2024

Personal, professional, friendly and local

I have been with Suffolk BS (formerly Ipswich BS) for many years and recently purchased two more saving accounts with them. Their Customer Services is second to none and they make me feel valued. They are professional and friendly and very efficient, I also like the fact they are local and accessible. Reviewed on: 3rd February 2024

Friendly staff.

Friendly staff. Always willing to help. Good savings rates. Reviewed on: 3rd February 2024

always Happy to Help and a friendly service

always Happy to Help and a friendly service Reviewed on: 3rd February 2024

Outstanding Service

I have been with this society for many years and they have always provided an excellent service. Reviewed on: 3rd February 2024

Dickies view

A good local Society , which is why I support it. The staff are always helpful and informative and provide a good and efficient service. Although local, the savings rates are very competitive. The Society also supports many local initiatives and good causes. Reviewed on: 3rd February 2024

We went in this week to pick up my wife’s book and a...

We went in this week to pick up my wife’s book and all the staff go overboard to make you feel welcome. Nothing is too small as they checked my account to make sure some money had gone in that I had transferred. very good service. Reviewed on: 3rd February 2024

Friendly and helpful staff.

Friendly and helpful staff. Made me feel very welcome as a new customer Reviewed on: 3rd February 2024

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